With all the people sharing bad experiences I thought i'd share one of my experiences with the nhs...
I had a tonsillectomy a while back. I went private cos I have access to it and waiting around on the nhs isn't pleasant.
The day before that I had realise that I didn't have enough of my medication for my recovery period and wouldn't be able to go get more while I was still recovering. I went to a pharmacy (not my usual one because I was staying with bf). They had no record of my prescriptions (duh) and I didn't have any so they called my surgery for me. I got it all sorted and had my meds by the end of the day.
Anyway, after the surgery I went off to recover at bf's house. Things were going okay until about a week in when I started bleeding a little. I called the hospital I had it done at and they said a bit of bleeding is fine and use some of this mouthwash to protect against nasties and improve the grim taste a little.
Bleeding got worse the next day. I'm pretty sure I called the hospital again and they told me it was a matter for the nhs.
Side note: private doesn't do urgent stuff. In fact, if there is an emergency while you are in surgery with them they call an ambulance and send you to the NHS so they can help you.
Called 111, told to go to A&E. Went to A&E, waited around 4 hours, told it was sufficiently little blood it wasn't a concern. Told to come back if it gets worse.
Flash forward to next night, blood again. Seems like more this time so call 111 to be safe. Get to my date of birth and I'm bleeding too much to talk. Hand phone to bf, but now I can't breathe. I'm freaking out and feel like i'm going to drown in my own blood. They tell him to call 999. Ambulance on the way.
Bleeding calms down a bit and eventually stops before they get there. They do some tests and look at the amount of blood. Tell me they can take me to A&E in ambo or I can be driven by somebody. I don't want them to have to wait around with me while they have other stuff to be doing so I get a lift. They sign me off to bf's dad and I head to A&E.
Told ent isn't on until 6am so I can't see them. Wait around for hours again. Ask if i'm going to be called soon and told there are emergencies coming in on the other side. I meet one of these emergencies later. Guy beaten half to death outside a mate's flat for no reason. He wanders through the doors looking like utter (bleep) and asks if it's am or pm. He doesn't know if he's been in there 2 hours or 12.
Seen not long after and get the same comment. Not enough blood. Come back if there's more.
Next day I head home. I feel bad for having my bf's parents take me to A&E so much. It starts up again in the car. Not falling for it this time. I'm not going and wasting hours in A&E to be told to go home and come back when it's worse. I'm going home and getting some sleep.
It calms down and I does off in the car. Wake up and there's a tiny bit more, but whatever. Get home and sit down. Within 2 minuets it's started again but this time it's different. It tastes almost acidic and it's darker. Is it coming from further down?
Looks like it's time for A&E again. Just going to be told to go home, but i'm scared so I go anyway.
Book in, face in cup still bleeding, but only a little. Bf does all the talking. Sit down for a couple of minuets and get called for triage. Quicker that usual, guess it's not a busy night. Bleeding has pretty much stopped now. Tell them about the bleeding and other A&E trips. Tell them about this time being a little different. They do a prick test and blood pressure and i'm ready to be sent back for my 4 hour wait. "Okay come through." Huh?
Shown to a little paper curtain cubicle in ICU and they leave me for a moment. Soon I feel it starting again and I get bf to call a nurse over.
And that's when it all started. I was violently vomiting blood for god knows how long- maybe an hour. They stuck a couple of needles in me and gave me something that eventually stopped the bleeding. I stayed in ICU for a couple of hours. Poor bf had to hold my iv while I pissed. After a wile with no more bleeding I was sent to a ward- whatever one had space- and kept in for about 2 days. They let my bf stay with me for the rest of the night and some lovely nurses helped make me feel reassured.
At times it was difficult getting hold of a doctor to sign things off (like letting me take my usual meds and doing my discharge), but the nurses handled everything and listened to my every concern. Sure it wasn't a streamline experience, but they practically saved my life and that's worth all the waiting i've ever had to do.
The nhs may be strained and have a few issues, but it saves lives every damn day. The people who work there put up with poor treatment so they can help kids with the sniffles and old ladies with creaky joints. It may not be the best it could be, but that's cos people don't treat it how they should and don't put into it what they expect to get out. It saves lives for free and i'm damn proud of it.