Summary and entitlement

Hi JBoyDelaney

The amount of loan £3653 is the basic funding if you have submitted the childcare evidence on the 15th September the current processing time is 20 working days so that would be still within processing timescale. You will need to make sure your partner has submitted her financial details to support your application.

Thanks Miriam

Hi, thanks for the information, but the majority of evidence required was sent in some time ago, my partner gave permission through her student finance account and only earns approx 14400. We now receive even less tax credits as my eldest son is between courses at college at the moment and I havent recieved a single piece of correspondence from student finance since august.

Hi JBoyDelaney,

We will not fully process the application until all evidence has been received, if the last piece of evidence was sent in September then you will need to allow time for this to be processed, this will take 21 working days. We would advise that you continue checking the progress on your online account as soon as it processed the new amount will show on your account and a new entitlement letter will be sent in the post.

Thanks Katie

Hi,
I appreciate the timeframe for processing, but thats my point. It has been longer than 21 days and I havent had any correspondence since august
Thanks
Paul