I sent my application off to SFE on the 1st of September for my full time course and asked for the maximum amount on everything. I then received my online notification of entitlement on the 2nd of September, with the physical letter having a date of 4th September on it, both stating that because I had sent my application so close to the start of term and my parents had not yet entered their financial information, that I would be given the minimum amount of £3653 until the financial information was provided. My parents submitted their information within about a week of this and I sent in my declaration form within a similar time frame (sorry I can't be more specific). I have since received my first maintenance payment of about £1200, but have heard nothing from SFE since early September. I'm especially worried that my parents financial information was not received, which is why I have not heard anything. Does it usually take this long before I hear anything back from SFE? Would it be a good idea to phone SFE?