Hi. I have also applied for Ospap, regarding your question about the reference, the first defence has to be posted directly to GPhC, if they need any more references they will contact you and let you know whether they will accept it by post or email. Same happened to me. I had to arrange 2 references, one from the country of qualification, one from my recent employer, that is, pharmacist in Boots, they both were posted directly to GPhC, then I recieved an email from GPhC to say that they need another reference, this time by email, from Boots HR, to confirm my employment date with them. Hope this answers your question.