Hi,
I've been trying to resolve an issue with my postgraduate masters loan for the last couple of months and it's driving me mad!
I was applying for the loan for January start 2020 at Oxford Brookes for an MSc in Business & Marketing Management.
For some reason the confirmation of entitlement came back as an application for the September start program.
I was then advised that all I needed to do was to update the details of the course start date on the online portal.
This was not possible so I was advised to send a CO1.
This was sent and now I've received a reply by post that "the course name you gave us does not match anything on our list of eligible courses"
This cannot be possible as I already received an entitlement letter from sfe for this course!
This is starting to cause me serious issues as I've already had to pay out the first tuition fee instalment out of my pocket and has burned quite a hole in the finances.
Any help would be appreciated!
Thanks,
Alan