1. I can't remember if it was publicised or not, but I was made aware via my university disability support worker (who I worked with for the duration of my degree). She worked in the same department so it was relatively easy.
2. Yes.
3. I think it was about a week from presenting in the student support department to getting an assessment for counselling and then a couple more days before I started counselling.
4. I had extended sessions with the counsellor whilst my DSA was adjusted via a top-up assessment to include a specialist mental health mentor (second year). Around this time (latter half of second year and all of third year) I was also in contact with the local CMHT, and then I was transferred into the specialist trauma team there. I also intermittently followed up with my tutor and departmental disability liaison officer, particularly in my final year. Sorry if the time line is difficult to follow, it's hard to explain, basically I had a lot of support lol.
I can't fault them tbh, I would've failed had I not had that support considering everything that was going on for me. Granted though, I was already known to student support because of my physical disability so idk if that had any affect on how quickly I was seen, etc.