Student Finance SLOW processing time

20 days ago, I submitted a change of circumstances form, switching from firm to insurance uni. Today I checked y online account, nothing changed. Also, why does it take a bloody 6-8 weeks to process residency evidence? And the worst part is, I have been supplying the evidence from April and they keep asking for more! Are they lacking staff, is it corruption within the company? Now if I don't get the money in the first week, how am I supposed to pay £9250 and living expenses?

Hi Gerard, I have a question regarding my loans being blocked. I had sent to SFE my September payslip which they received on 3 October. A few days after I called up SFE and was told I'd have to wait 27 days to process the evidence/payment. Am I right that it means 27 working days and I can safely count on the payment day or can this actually change yet? I can see posts from angry people being asked for more and more evidence after weeks of waiting. Thank you very much, Jiri

Literally the same thing is about to happen to me. I did everything right they said it was missing something and it wasnt, so from the 6 of October to the 14 of November. Then they pushed the payment to the 16... Nothing changed, now they're telling me it's the 28 of November then I'll have to "wait another 5 day" I'm literally gonna get kicked out this weekend because some a**holes told me the 14. Student finance literally f*** my life up. At this point I would have rather taken money from the mafia because at least I would have gotten it on time.

How long is this process going to take, I applied on the 17th of January and I'm still waiting as I thought it would been this week.

I applied through clearing and changed my circumstances on the 15 August , I’ve been told 3 times it will be referred and that it should be validated the day after the referral is sent . Yesterday I got told everything I got told was wrong and I’d have to wait and it could be until the 25th September until it all gets sorted but that’s not even a guarantee . I feel as though they don’t care about personal situations, I’ve worked so so so hard for my offer and I don’t want to jeopardise it because student finance couldn’t manage to sort out my loan. I haven’t been asked to give any more information so I don’t see why it’s taking so long I’ve been so stressed and not enjoying my time before uni or even be happy about getting into it because of their bad service

I literally had a lack of communication from sfe even though I applied super early. I applied in April and sent my evidence. They said it would take 6-8 weeks to process my application so I log in 2 month llater and litteraly nothing changes. I ended up having to call them for them to tell me they needed more evidence since april and now I have to go through unnecessary hassle when I could've gotten my student finance approved 3 months ago. Now im unsure if my student finance will get approved in time for uni

I changed courses on the 15th. Uni have enrolled me onto the social work course and my attendance has been confirmed with SFE. My maintenance loan is scheduled for the 14th of September. Every time I call student finance I am being told different things. My application is still down as only “submitted” it hasn’t even been swapped over despite the fact it has been 4 weeks nearly since I made the change. The staff on the phones keep telling me to ring back and give me another date. Also one staff tells me I will still recieve my maintenance loan before the application is approved and the other staff said I won’t receive it till it has been approved. One staff told me I wouldn’t get funding because I had already received two years on my foundation years.... Social work is accepted by student finance as a second degree even though I don’t have a degree so it doesn’t matter anyway. So before I even start on the 14th I am already worried and stressed and my anxiety is through the roof. I have a child to support and my course is 4 days a week, that leaves little time to work. I’m not going to be able to study until i am certain that my application has been approved. I understand it is a busy time of year but I was already accepted it just needed swapping over. Changing the time frame is causing students so much anxiety, staff on the phones should just be honest and let people know where they stand instead of giving them dates.

I rang up a week ago couldn’t get on, was waiting for ages. So I called back another time and they just cut me off as it was too busy. Not only am I being charged for calling them I cannot even get through. I was told last week that my account would take 3 working days to approve and they have put a note on my account or something? Haven’t seen any improvements or changes and has been a lot longer than 3 working days now. I’m hoping for the best but it’s stressful having to keep ringing and checking your status constantly. Especially with the 10 minute wait to actually log on to your account!!! I wish they would follow through on their promises, it’s hard enough being a student as it is and with this current pandemic. I think there needs to be more communication, faster approval times, application reviews and support for us especially in this climate we are in. My evidence is all fine and approved since April so I do not understand what is taking so long to change my application. But who knows, I’m praying it gets sorted soon and others too.

Do you know how long it will be to process my application everything was done but I changed my course at the same uni

I have been waiting for my application to be process since June and they keep asking me for evidence and information when is getting near for me to get a decision on my application. I am so frustrated and this is having an impact on my mental health. I have 2 kids , studying Nursing and no income from any where.