A university I'm overqualified for wants me to do a foundation year

Did you do the required A-Levels ?

Call their admissions and ask why

I contacted them, still waiting to hear back.

Like your icon, as a side note ;D

Yes - I'm applying to video game development and I have a computer science GCSE and A Level (or will)

Were you asked to submit a portfolio?

No, they don't ask for them.

Ask for more feedback on the reasons for rejection from Yr 1 entry then.

They haven't responded yet, and I'm scared if I phone too they'll see me as whiney and naggy, so hahaha idk what to do

I don't want to say which one, but I applied with nearly a full letter grade over their entry requirements, and with relevant qualifications in both GCSE and A Levels. Yet they've told me they'll only accept me if I take a foundation year.
I'm so confused. I can't be alone here, can I? Because now I'm worried maybe I had the wrong grades put on my application, and/or my personal statement was just abysmal somehow and it made them untrusting of my abilities. My parents think it's just the Uni trying to get another 9k out of me.