Bethaneyyc
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#1
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Hi,

So I completed and returned my paper form and have since had an email labelled URGENT. It asks for more information/evidence but doesn’t tell me what I need to provide? How can I send anything when I don’t know what is needed?
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SFE Isaac
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(Original post by Bethaneyyc)
Hi,

So I completed and returned my paper form and have since had an email labelled URGENT. It asks for more information/evidence but doesn’t tell me what I need to provide? How can I send anything when I don’t know what is needed?
Hi Bethaney, does it say eligibility evidence?
Thanks, Isaac
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Bethaneyyc
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Yes it does. Sorry I didn’t mean to start a new thread here.
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SFE Isaac
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(Original post by Bethaneyyc)
Yes it does. Sorry I didn’t mean to start a new thread here.
This means we are waiting for your ID. Have you sent us your original birth certificate yet, do you not have valid uk passport details?
Thanks, Isaac
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Bethaneyyc
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Oh okay.. I do yes, I added my passport details to my form. Do I need to send my birth certificate as well?

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SFE Isaac
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(Original post by Bethaneyyc)
Oh okay.. I do yes, I added my passport details to my form. Do I need to send my birth certificate as well?

Thanks
No, please contact us by calling 0300 100 0607 or messaging us on Twitter/Facebook. Your passport details might of been invalid.
Thanks, Isaac
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Bethaneyyc
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Okay no problem, thank you so much for your help! Sorry again for the multiple threads.
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SFE Isaac
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(Original post by Bethaneyyc)
Okay no problem, thank you so much for your help! Sorry again for the multiple threads.
You're welcome - glad to help
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