The Student Room Group
Waterfront bar, King's College
King's College London
London

Refund

I made a deposit on my offer and but then declined within the 14 day deadline for a refund on their website. I still haven't received a refund on my deposit. I emailed them through the portal, but haven;t received a response. Has anyone else received a refund on their deposit?
Original post by Anonymous
I made a deposit on my offer and but then declined within the 14 day deadline for a refund on their website. I still haven't received a refund on my deposit. I emailed them through the portal, but haven;t received a response. Has anyone else received a refund on their deposit?


Legally they do have to refund the deposit, sometimes they may take their time refunding you - it might be best to call and enquire.
Waterfront bar, King's College
King's College London
London
Original post by Schotel
Legally they do have to refund the deposit, sometimes they may take their time refunding you - it might be best to call and enquire.


I'll try to call although their website says, "Don't call." LOL
Original post by Anonymous
I'll try to call although their website says, "Don't call." LOL


jeez customer service at top priority there

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