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good sites for booking holidays? watch

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    (Original post by homeland.lsw)
    Hey! DO NOT BOOK THROUGH LASTMINUTE.com
    Horrendous customer service, we booked flights with them via Swiss and they didn't confirm our flight...in the end we were battling with them for a week trying to get a refund...
    If you want to book flights online, stick with the relevant airlines website and book direct through them.
    I've used lastminute before and had no problems with them. Thanks to their secret hotel feature I got a fantastic ensuite hotel room in Madrid for a very competive price.
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    (Original post by Fusion)
    I've used lastminute before and had no problems with them. Thanks to their secret hotel feature I got a fantastic ensuite hotel room in Madrid for a very competive price.
    If you book flights with them, then that's a different story.
    Also when something goes wrong, ON THEIR PART you can expect rude customer service. To be honest Swiss International Airlines were much better and more helpful even though we didn't book via them.
 
 
 
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