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    (Original post by Youngmetro)
    It doesn't justify why hard brick was put in place as opposed to a soft brick, there could be have been a better way to deal with it. It just shows the lack of care Apple have for their customers. The replacement Touch iD was usually old apple parts anyway.
    (Original post by Youngmetro)
    Yeah, i guess if it was some dodgy one which has been messed around with then it is a security issue. But majority of the third party services simply replace them with old recycled parts that haven't been tampered with. I don't think there even are cases of a dodgy Touch iD that has compromised the phone. Either way, they have treated customers badly with the way they have handled it.
    There would be no way to tell the difference between a legitimate part and a tampered part spoofing it's identity. At the time, bricking was the safest option.
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    (Original post by alow)
    There would be no way to tell the difference between a legitimate part and a tampered part spoofing it's identity. At the time, bricking was the safest option.
    Even then, apple customers weren't initially treated well since it breached their warranty. Many did go to a legitimate 3rd party store to get it fixed, without knowing it would apparently void their warranty.
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    (Original post by Youngmetro)
    Even then, apple customers weren't initially treated well since it breached their warranty. Many did go to a legitimate 3rd party store to get it fixed, without knowing it would apparently void their warranty.
    Isn't this where reading the t&c's regarding what you can/can't have done play a big role?
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    (Original post by neb789)
    Isn't this where reading the t&c's regarding what you can/can't have done play a big role?
    Well yes, but Apple customers are already paying a premium price for a phone that is made by low paid workers with metals extracted by children. It's very unethical to punish them for going to third party stores that do as good a job as the useless 'apple geniuses' would do.

    And i'm sure Apple are fully aware that no one has ever read all the pages of the T&Cs
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    (Original post by Youngmetro)
    Well yes, but Apple customers are already paying a premium price for a phone that is made by low paid workers with metals extracted by children. It's very unethical to punish them for going to third party stores that do as good a job as the useless 'apple geniuses' would do.

    And i'm sure Apple are fully aware that no one has ever read all the pages of the T&Cs
    Plus, not all countries have easily available authorised Apple services.

    And, to get error 53, you could've even just dropped the phone, got internal damage but the phone would've worked fine until you upgraded (with no notification that the phone would be bricked). So much for good "customer service" when they do this sort of thing, then ignore it for months, and by the time they issued replacements, they've made money by making users buy another iPhone anyway.

    3rd party repairs are cheaper as well. Apple charges upwards of £100 to replace a display that is barely half the price and should take half an hour.

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    (Original post by SkyJP)
    Plus, not all countries have easily available authorised Apple services.

    And, to get error 53, you could've even just dropped the phone, got internal damage but the phone would've worked fine until you upgraded (with no notification that the phone would be bricked). So much for good "customer service" when they do this sort of thing, then ignore it for months, and by the time they issued replacements, they've made money by making users buy another iPhone anyway.

    3rd party repairs are cheaper as well. Apple charges upwards of £100 to replace a display that is barely half the price and should take half an hour.

    Posted from TSR Mobile
    Exactly
 
 
 
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