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What should be done about Southern trains? Watch

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    (Original post by ByEeek)
    What services? I have never seen a conductor on a Southern Train. They just sit in their cab at the back reading the Sun. I note there have also been a lot of striking by station staff who have been rightly asked to get of their fat backsides in the ticket office and actually interact with and help staff.
    Southern rail staff need to wake up. Lift operators disappeared years ago. There is no need to pay someone £25k+ to press a button every 10 - 20 minutes. Ticket machines are replacing ticket offices. But we do need people on stations and in trains to provide help and information.

    It is a farce and it is disgusting how the unions have the railway system over a barrel whilst the consumer pays the price, literally and also in lost time.
    As I've previously said, at least 90% of the trains I've been on have had conductors on. Maybe I should've amended that to say that they were actually, for the most part, doing their job at the time.

    Press a button to open doors? Train driver can do that, no qualms there.

    Ticket machines? Yeah, if and when they work. You get rid of conductors, you get rid of the only source of tickets when the machines are on their periods and the ticket offices aren't open (which seems to be increasingly common given that they're phasing out offices as they're replaced by ticket machines that are broken half the time).

    Barriers? Again, if and when they work. As I've already said, I've had barriers at one of my local stations for a couple of months now, and they're always open. As in, always. What's the point?

    So what's your solution for stations that don't even have ticket machines, nevermind barriers? Is there really any point in installing barriers on a station that's in an area populated by more sheep than there are people?

    If the ticket machines are broken and there's no conductor, I sure as hell ain't paying a fine when I reach my destination and can't get through the barriers through no fault of my own. So where do I get a ticket from? "Ticket machine was broken, I'll get a ticket as soon as I reach the ticket office?" Yeah, right, I wonder how many times barrier staff have had that problem.

    Speaking of barrier staff... again, what's the point? Everyone's so quick to extol the virtues of barriers, but if they actually worked as they're supposed to then why do I always see staff loitering by them?
    You gonna tell me that having the alternative means to buy a ticket and having someone on hand to deploy an access ramp is redundant but needing someone to work in tandem with something that by all definition and construction should be doing the job fine by itself is hunky dory?
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    (Original post by Drunk Punx)
    As I've previously said, at least 90% of the trains I've been on have had conductors on. Maybe I should've amended that to say that they were actually, for the most part, doing their job at the time.
    But this is the beef stirred up by the unions. They want conductors to continue to do that vitally important pressing of the button where as the train companies want them to sell tickets, meet and greet the customers and generally do more than sit in the rear cab scratching their arse whilst reading the Sun.

    Same with the ticket offices. They want the office clerks to get off their fat backsides and go platform side to actually help and assist passengers through barriers and with the ticket machines.

    However, the unions are crying foul play and using the tired expression that it "is the thin end of the wedge" and will lead to job losses. Yada yada yada. In reality, the unions have the train operators over a barrel and can do what they like. This is about protecting guards rights to essentially do diddly squat all day for a very handsome wage. To be fair, I would probably fight for that. But in this day and age it doesn't help anyone. Sack the lot of em I say and start from scratch.
 
 
 
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