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My Samsung s4 is frozen on my lock screen-HELP? watch

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    (Original post by Acsel)
    Take the battery out. That'll switch the phone off. You should then be able to simply reinsert the battery and switch the phone back on. If you still can't get past the lock screen there could be a few different issues. If the phone actually frozen at the lock screen? Can you do anything?

    If the above doesn't work, pull the battery to turn the device off. While off hold the volume up, home and power buttons. This boots the phone into recovery mode where you can perform a factory reset by following the onscreen instructions. You should then be able to reset the phone to stock (how you should have received it). If that fails you've really messed something up and will need to provide more details for any more help.
    I have a simmilar problem.

    When i took it to my local phone/fixing shop to see what is wrong, the person there said, "you inserted your sim card the wrong way round and probably forced it in causing the inside sim bit to break and make your phone frozen on the lock screen"

    When he said that, i was a bit confused, not because i inserted my sim card the wrong way round but the fact that he said that is the reason for my phone being frozen on the lock screen.

    Is that possible, when my device never dropped, i only bought my device the other week.
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    (Original post by German123)
    I have a simmilar problem.

    When i took it to my local phone/fixing shop to see what is wrong, the person there said, "you inserted your sim card the wrong way round and probably forced it in causing the inside sim bit to break and make your phone frozen on the lock screen"

    When he said that, i was a bit confused, not because i inserted my sim card the wrong way round but the fact that he said that is the reason for my phone being frozen on the lock screen.

    Is that possible, when my device never dropped, i only bought my device the other week.
    I'm no electronic engineering expert, nor do I have a lot of experience dealing with broken SIM's so I don't really want to say if it is or isn't possible. The technology is so complicated that yes in theory it is possible.

    Obviously not having a SIM card inserted won't cause your phone to brick itself on the lock screen but damage is another matter. There's all sorts of things you could have done. The SIM circuit could have been part of something else and by damaging it you've broken something in the circuit. You could be shorting out parts of the SIM circuit.

    It's not the only possible explanation, phones are so complicated that any manner of things can cause them to brick at different points. But if there's a connection between you forcing the SIM in the wrong way and the phone breaking then it's fair to say it may have caused it.
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    (Original post by Blackstarr)
    I only had my phone for 5 days and bought it cheap of a local merchandiser who claimed it was brand new.
    You plonker.

    ALWAYS go with reputable retailers.
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    (Original post by Alexion)
    You plonker.

    ALWAYS go with reputable retailers.
    Why would you...
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    (Original post by Acsel)
    I'm no electronic engineering expert, nor do I have a lot of experience dealing with broken SIM's so I don't really want to say if it is or isn't possible. The technology is so complicated that yes in theory it is possible.

    Obviously not having a SIM card inserted won't cause your phone to brick itself on the lock screen but damage is another matter. There's all sorts of things you could have done. The SIM circuit could have been part of something else and by damaging it you've broken something in the circuit. You could be shorting out parts of the SIM circuit.

    It's not the only possible explanation, phones are so complicated that any manner of things can cause them to brick at different points. But if there's a connection between you forcing the SIM in the wrong way and the phone breaking then it's fair to say it may have caused it.
    Ohh ok.
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    (Original post by Alexion)
    You plonker.

    ALWAYS go with reputable retailers.
    Thanks for the comment, it was not needed.
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    (Original post by Blackstarr)
    Thanks for the comment, it was not needed.
    yw ^-^
 
 
 
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