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    You need to carry on complaining to whoever is in charge of the housing. Write emails and keep calling in at their office. * Be polite but very, very persistent. * Take videos and photos.*

    Are the flats advertised as managed?**
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    I have some sound cancelling headphones they cost £25 and work really well
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    Have you discussed the possibility of getting out your contract? Have you tried advertising your room online there may be someone whose interested in your taking it over? Birmingham has a huge number of flats around it may not be as close to the uni but you do have a good chance of finding somewhere else
 
 
 
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