Registering for ITS account - it won't recognise my Uni No. Watch

Brouhaha
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#1
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#1
Anyone got any idea why this is happening?
It says to enter my seven-digit student ID no. on my official offer letter/other uni documentation. Yet it says it's invalid. I enrolled this morning using said number, which went smoothly, yet the ITS account refuses to recognise it.
Obviously if the problem persists I'll contact the university but I thought I'd ask here first in case there's a simple thing I'm doing wrong.
Thanks in advance.
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amar09
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(Original post by Brouhaha)
Anyone got any idea why this is happening?
It says to enter my seven-digit student ID no. on my official offer letter/other uni documentation. Yet it says it's invalid. I enrolled this morning using said number, which went smoothly, yet the ITS account refuses to recognise it.
Obviously if the problem persists I'll contact the university but I thought I'd ask here first in case there's a simple thing I'm doing wrong.
Thanks in advance.
Same things happening to me. Not much we can be doing in terms of getting it wrong, so i'm assuming its a problem on their end.
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Brouhaha
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Oh wicked, okay thanks.
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rr3112
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#4
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#4
this is happening to me too
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Shonak
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#5
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#5
me also
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ellejay
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#6
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same here.... but on the Welcome to Warwick homepage there is a message saying they are aware of the problem and are sorting it and to try again later.
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Luce...
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I have the same problem.
I'm just going to leave it a bit and try again. =)
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candle_holder
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#8
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#8
same problem here
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KaramelRose
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#9
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It says the problem is intermittant, so I don't know whether to keep trying or just leave it until tomorrow. I suppose there's no rush - but I really want to get going!!! Ha ha.
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g13
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#10
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I've lost count of how many times I have tried! So I will probably try once more tonight and if it's still now working, try tomorrow.
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Imo1991
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#11
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It's happening to me too so i'm just gonna wait till tomorrow!
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Grape190190
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#12
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Moi aussi. :mad:
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g13
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#13
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I managed to register!
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Brouhaha
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#14
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Same, seems to be working now!
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Rob_dob
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#15
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Not quite the same q, but I've registered with ITS but I haven't got any sort of uni email address, just a username and password. Anyone got any idea what I'm doing wrong?
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KaramelRose
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#16
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(Original post by Rob_dob)
Not quite the same q, but I've registered with ITS but I haven't got any sort of uni email address, just a username and password. Anyone got any idea what I'm doing wrong?
There's a problem with the email system at the moment -it's being updated. So you won't be allocated an email address straight away. You can still log into your "my.warwick" page using your ITS details (the jibberish username and your password) and if you click on "My Student Data", then click "My Data" (I think it is), it should come up with your enrolment certificate. Then, if you click on My Details or My Data or something like that on the left hand menu on your enrolment certificate, it should say whether you've been allocated an email address yet.

OR

Just go to this website:

https://www.warwick.ac.uk/cgi-bin/se...2Femaildetails

And put in your Uni Id Number!
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Rob_dob
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(Original post by KaramelRose)
There's a problem with the email system at the moment -it's being updated. So you won't be allocated an email address straight away. You can still log into your "my.warwick" page using your ITS details (the jibberish username and your password) and if you click on "My Student Data", then click "My Data" (I think it is), it should come up with your enrolment certificate. Then, if you click on My Details or My Data or something like that on the left hand menu on your enrolment certificate, it should say whether you've been allocated an email address yet.

OR

Just go to this website:

https://www.warwick.ac.uk/cgi-bin/se...2Femaildetails

And put in your Uni Id Number!
ah great cheers. Now I have two emails though, one with my name and another with my 6 digit username :s
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KaramelRose
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(Original post by Rob_dob)
ah great cheers. Now I have two emails though, one with my name and another with my 6 digit username :s
Yep! Don't worry - that's supposed to happen! Your name email address is almost like a front for the weirder one so it's easier to remember. They both send and recieve the same messages!
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