Natwest replacement card taking a long time Watch

Badges: 14
Report Thread starter 9 years ago
So i had my Wallet stolen with my bank cards in it. I immediately cancelled them and asked them to send out replacements to my home address (i confirmed this with them). I got my barlcays cards and pin number in 4 days, i waited 8 days for my natwest one but still no sign, so i contacted them and found out that they sent it to my old term time address (which i no longer live at). So they had to cancel that one and send out a new one, which i am still waiting for, it has now been 8 days since i ordered this one. They just have the crappest customer service i have ever experienced, they are so slow to do everything and when they do get round to doing it, it's wrong. I remember having to wait a month into my course last year to get the card in the first place!

Anyone else had any problems like this?

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