Hey, guys! I found this tread and thought i should tell u about my experience with agency 2let2 in Cardiff. As im the first year in cardiff uni, so my flatmates and I recently started looking for the house for 2nd year. We went through different agencies, but decided on 2let2 as they are the only agency, which doesnt ask for deposit. As they explained at first, all we need to do is to pay £75 agency fee and sign the contract, but after paying the agency fee, the conditions has changed. The thing is, they gave us guarantor agreement, as they explained they needed someone responsible for us if we cant pay. Fair enought, but that guarantor agreemet works only for students who has parents or acquaintance as residents in the UK and own their property. As I am an international student, I couldnt have a guarantor. What they offered me to do is to sign the contract and sign the paper in which i undertake to pay the whole year amount by the time I move in. It seemed, that we decided on it, but when the time to sign the contract came, they told me that i ll have to pay the whole amount before signing the contract.... I couldnt trust them anymore, cause they were changing their mind and conditions too much, so i gave up upon thee house and above all stress i had, i lost my £75 agency fee. My mistake was that i havent asked for the paper which would say that i paid £75 for certain services (cause agency fee is known as administration fee in which they undertake to provide with all possible services including making up the contract, help solving problems, etc.). If i had such, i'd be able to get my money back... Btw, my flatmates, who had guarantor had to pay first instalment (payment for first 3 months) before signing the contract (and they said no deposit, huh?).. So, that's my story... What i was trying to say, that it is very important to decide on all conditions with agency not only verbally, but also in written form before paying any money. Be careful, guys!