+ taller organisation structure - slower communication, distortion, less flexible, slower decision making, less reactive in a fast moving market, communication becoming too unidirectional
+ workers - de motivated, less control of the organisation. Staffing issues, retraining and labour turnover, abenteeism and productivity effects - costs maybe passed onto consumer making them less competitive.
+ talked about the action vodaphone took the move into one HQ in london - staffing issues, fears and job security (maslow). Talked about the possible standardisation of the admin system - 28 different systems at present.
+ Unethical - may lead to monopoly if it was to continue.
Concluded with - many issues affect it, however there are some good points, made a recommendation.