This is going to sound a bit stupid, but I am starting a new job in a ladies wear store tomorrow and am going in for 'till training', but havent got a clue what to expect!
I have worked in retail before, but not on the till. I have been told the training would last 2 hours, can anyone who has done this tell me what's involved? Sorry to sound so stupid but like I said, havent got a clue what to expect!
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Till training watch
- Thread Starter
- 13-07-2005 10:20
- 13-07-2005 11:24
How to use the till (believe it or not ), chip & pin (possibly), cashing up the till, security stuff, cheques, staff discounts, vouchers (accepting and selling), how to deal with change disputes, cashback (possibly). I've probably missed some things... You might be given a manual to read - when I had to read one last year (over 70 pages!) hardly any of it made sense to me, and it all seemed so complicated. But when you actually use a till, it's easy
Also for some of that time you might be watching someone on a till, and then you might be watched yourself while serving.
- 13-07-2005 12:04
yeh basically, i never had proper till training and nearly charged someone 9701.40 instead of 970.14 on their card due to not concentrating properly.
- 14-07-2005 01:46
My till traing last nearly two days! It's not hard work, my comany just want to make sure people can get to hold of handling cash, card transactions, cheques, any vouchers given/sold, refunds, etc before they're let loose on their own! I've trained people and all I do is sit behind them and check they are ok. Usually, they watch me for about 10 to 20 minutes, then they get on the till. It's not hard at all though, there's nothing to worry about, and if you do make a mistake whilst having training, or even after it, there'll always be someone around to lend a hand or sort it out for you.