so it was a continuing electricity contract? Weird.
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VERY high electricity bill? watch
- 15-01-2010 23:16
- 16-01-2010 02:36
The letting agency would have had to pay the bills on behalf of the landlord whilst the property was empty. The might have go the wrong meter, Southern Electric might have disputed and sent out their own agent and they might have read the wrong meter or recorded the meter reading wrong (has happened before).
You should be able to find your own meter - electricity meters are normally located on or in the house or, if it's a flat, just outside it. If you find a meter and you're not sure it's yours, call up Southern Electric and ask them to do an ECOES check on your address and see if the meter serial they read back matches up with yours. They should not dispute the information you give them in regards to the date you moved in and the meter reading you have - it's really not in their job description to do that. You won't have to prove anything unless they have information to suggest you're lying to them.
(Original post by Callipygian)
- 16-01-2010 20:15
Okay turns out the letting agency are getting there meter readings from a different meter, and that theyve (southern electric) had this probelm before with this flat, no idea where this meter is, should get it sorted out on monday when his supervisor calls us back
edit: turns out the electricity company, the letting agency AND us have all been reading different meters, so theres 3 meters? and there all different, this is confusing.
- Thread Starter
(Original post by raspberryswirl)
- 16-01-2010 20:45
So the meter on your bill is different to the meter that you have been reading? It is a good idea in the meantime to keep recording regular readings every couple of weeks, and get a photo or two of the meter.
the meter in our flat is possibly the final reading meter or it could be a different one, not sure.