Turn on thread page Beta

Odering something via phone advice needed watch

    • Thread Starter
    Offline

    0
    ReputationRep:
    closed
    Offline

    0
    ReputationRep:
    if it is a debit card you run the risk of having your account emptied. Probably won't happen but be aware it could!
    Offline

    0
    ReputationRep:
    if you give your card details over the phone how do you control what is actually taken out of your account?
    Answer: You don't.
    NEVER EVER use a debit card over the phone or on line.
    • Thread Starter
    Offline

    0
    ReputationRep:
    hmm... online? As far as i know millions of people do online shopping using debit/electron cards as long as the seller/shop is trusted and reputed. The whole point of debit cards compared to cash cards is that they are more useable so i dont get why you say you should never order online and that it is not safe provided the webpage is secure and seller trusted
    Offline

    0
    ReputationRep:
    (Original post by hypocriticaljap)
    if you give your card details over the phone how do you control what is actually taken out of your account?
    Answer: You don't.
    NEVER EVER use a debit card over the phone or on line.
    Not ENTIRELY true... if this were the case how would businesses like eBay and Amazon have become so successful and trustworthy. There are measures in place online to help prevent fraud such as the VeriSafe item you see on most websites when using your Debit/Credit card, this is a go-between for customer and seller. I know on most internet browsers you can find out which websites to "trust" and which websites aren't supported by a mediating programme.

    As for over the phone, it's a little different. I worked for a company over the summer and we were trained to never give or take customer's details over the phone. There is less control via telephone so I wouldn't reccommend giving details in this way.
    Offline

    0
    ReputationRep:
    (Original post by konthedon)
    ...as the seller/shop is trusted and reputed.
    ...provided the webpage is secure and seller trusted
    Exactly, OP, make sure the seller is reputable and trusted before giving your details, do some research first.

    EDIT: The website looks legit' and trustworthy, check at the "checkout" page if there's any sign of a trusted banking programme, or if you get the padlock symbol on your browser, in the address bar or at the bottom. This is the website's privacy declaration: Privacy Notice
    www.endemicskatestore.com conforms to the UK Data Protection Act. Any information you provide is treated in strict confidence and is stored in a secure location. Customer details will not be disclosed in any way to any persons outwith www.endemicskatestore.com. If you do not wish to receive promotional material from us, please register that with us immediately by e-mail.
    Offline

    16
    ReputationRep:
    if you have to do it over the phone, use a credit card. much more protection
    Offline

    0
    ReputationRep:
    Consider this scenario
    you are defrauded
    a) you paid by debit card. You discover that your current account has been emptied. You have direct debits and standing orders going out giving you an unauthorised overdraft. You now have the trauma, the inconvenience and the hassle of getting the money back in your account. MORE and MORE banks are declining to reimburse customers in such circumstances if they can fob you off with a accusation of incompetence on your part.
    b) you paid by credit card. Someone has a spree on your card and when you discover it your credit limit of £8000 has been reached. A leisured phone call to the credit card company to inform them stops the card and after a few days the money is returned to your card. If they get funny you just refuse to pay. In the meantime your credit account is untouched.

    Which would you rather experience?

    Anyway you are not ordering over a secure internet site are you? You are ordering down a phone with no proof or control of how much you authorise to be taken out of your account.
    This article may cause you to think. Over £300 million of 'card not there' fraud (what you are proposing to do) last year alone.
    http://www.telegraph.co.uk/finance/p...p-and-pin.html
 
 
 
Reply
Submit reply
Turn on thread page Beta
TSR Support Team

We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out.

This forum is supported by:
Updated: January 29, 2010
Poll
How are you feeling in the run-up to Results Day 2018?

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

Write a reply...
Reply
Hide
Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.