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Vodafone

Hi all,
Need some help please - I'm 17 and REALLY need a job to raise funds for my holiday. I applied online for a job at Vodafone, and today missed a call that was going to be a telephone interview from them - I'm going to ring them up tomorow.
However I'm not very good at speaking to people over the phone, so can anyone give me any tips on any of the questions they'll ask? Also does anyone work for vodafone and can tell me if they're good or not? I searched and no thread appeared :frown:

Thanks in advance!

Reply 1

natcho

10

Sorry I can't be of more help, but I'd practise sitting holding the phone and answering the qwuestions you think may come up...

Reply 2

tweetsy85

9

The good thing about a phone interview is that you can have some notes in front of you in case you get stuck! If you're nervous about your phone interview I suggest to write down possible answers to really obvious questions eg "why do you want to work for us?" "why should we hire you?" etc. Then condense them to bullet points to have in front of you for the interview.

Reply 3

chilin_dude

OP

13

Ok, thanks for the help so far? Is there a list anywhere of the likely questions please?

Reply 4

natcho

10

tweetsy85

The good thing about a phone interview is that you can have some notes in front of you in case you get stuck! If you're nervous about your phone interview I suggest to write down possible answers to really obvious questions eg "why do you want to work for us?" "why should we hire you?" etc. Then condense them to bullet points to have in front of you for the interview.

Very good point. I never really thought of that at all. One thing to add is becareful you don't sound like you're reading!

Reply 5

tbm

13

My boyfriend had an telephone interview with Vodafone a few weeks ago, for a customer service job. The sort of questions they asked were give an example of when you worked in a team, what does good customer service mean to you etc, but obviously it all depends on the job you are going for. Telephone interviews are quite informal anyway, so dont stress too much about making a mistake or anything like that.

Reply 6

chilin_dude

OP

13

That's the thing, I get really stressed when going for any interview, even more so on the phone - thanks... I'll try to plan answers to those questions, anymore?

Reply 7

brabzzz

14

Stand up when doing the interview, pretending you're actually talking to them in person. Smile. Make sure you're not going to be disturbed by anyone or anything. Make notes, key worlds -only-, maybe a 'spider' diagram so you can see at a glance how you can like answers/topics. DON'T read out pre-prepared answers.

A whole range of subtle subconscious signals are transmitted across a phone line, do whatever you can to avoifd them and get your mind in the right frame. I was planning on getting all dressed up for my HSBC phone interview (sounds silly i know).

As you're 17 and going for Vodaphone, I'm guessing they want to check off some basic points etc and won't be analysing every word - but treat is as though they are when preparing for it. Ummmmmmm, ahhhhh, ermmmmmmm and unannounced long silences have no place. Don't be afraid to say, 'yes, thats an interesting question' and ask for a few seconds to ponder the answer. it's better than giving a bad one.

G'luck

Reply 8

chilin_dude

OP

13

Thanks a lot for that, just trying to get my confidence up now. About to ring :frown:

Reply 9

chilin_dude

OP

13

God damn it.
'You just fell short of the requirements, can I give you the number to the job agency.'
I was sure I was going to get a job too, thought I'd manage to blitz the questions with good replies... Shame they don't give you more info telling you which part you failed on.
The search for a job continues for me then... Just hope that I don't ever have to do a telephone interview again - although the guy on the other end seemed nice enough...

Reply 10

brabzzz

14

unlucky! They might have already filled their positiones...you could have done perfectly and still wouldn't have got the job.

Phone interviews are always an arse...you can't see them to pick up the subtle hints of what thet are/are not impressed with and which way to steer the conversation. That, and any hints they might be giving in the tone of their voice are lost across phonelines.

Reply 11

chilin_dude

OP

13

Thanks

Hopefully they did fill the jobs, the guy on the other end did seem impressed I think... Plus I tried to use all the keywords I had written down :smile:

Vodafone

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