Thanks so much guys,I'll try to contact the University with regards to the accommodation issue but...each time I log in to 'Student Accommodation Online', the following message appears:
"Your accommodation offer has been assigned a booking state, which may be:
Awaiting Response - please click view button and accept/reject the offer (Contract) of accommodation.
Accepted - you have accepted the offer (Contract) of accommodation.
Rejected - you have rejected the offer (Contract) of accommodation.
Cancel Accepted - You have accepted and then cancelled your offer (Contract) of accommodation "
So I've become even more confused, because it sort of implies that they must have sent some info through email or something, but like i said earlier, I haven't been contacted as yet. I think phoning in is the way forward, we'll see what happens....