I was recently very ill as was my friend, we were both told we had probably had glandular fever caught by sharing drinks at the pub with each other. We went and had blood tests done and rang up and received the "negative" result from a rude desk clerk who immediatly phoned up despite both of us wishing to make another appointment. My friend went back today to be informed that the test came back positive and the person had read someone else's blood test results. As we both thought we were fine we continued to share drinks, kissed people on New Years and have now spread the infection as well as risked contracting hepatitis due to drinking alcohol when we shouldn't have.
How lairy is that?
I think most receptionists should be given basic medical training; they already seem to think they know which problems are worth visiting the dr for!
All of the medical receptionists I have ever had have all been very professional but some unprofessional ones do exist.
One of my friends phoned up to get the results of some tests she had, had because of some ladies problems and the receptionist implied to her that she might have less trouble in future if she watched who she slept with. My friend doesnt sleep around and understandably wasnt too impressed.