i CAN'T ACCESS MY HOTMAIL ACCOUNT

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#1
Report Thread starter 16 years ago
#1
this has been going on for 3 days now.

i can't access me hotmail account. its says "invalid password" alothough i;m sure its 100% correct .


none of my famoly members can access too . i can't even sign in through MSN messenger and MSN explorer.

i have windows Xp PRO

i cleared all my cookies temp internet files and history

i also set my security level to medium high


please help me
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bond2004
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#2
Report 16 years ago
#2
You could try choosing a password reminder but you need to fill in your e-mail address and country and then answer your secret question.
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LPK
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#3
Report 16 years ago
#3
(Original post by ------------)
this has been going on for 3 days now.

i can't access me hotmail account. its says "invalid password" alothough i;m sure its 100% correct .


none of my famoly members can access too . i can't even sign in through MSN messenger and MSN explorer.

i have windows Xp PRO

i cleared all my cookies temp internet files and history

i also set my security level to medium high


please help me
it happened to me and i had to register a new account
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username9816
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#4
Report 16 years ago
#4
(Original post by ------------)
this has been going on for 3 days now.

i can't access me hotmail account. its says "invalid password" alothough i;m sure its 100% correct .


none of my famoly members can access too . i can't even sign in through MSN messenger and MSN explorer.

i have windows Xp PRO

i cleared all my cookies temp internet files and history

i also set my security level to medium high


please help me
i cant access it at the mo.
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analytical
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#5
Report 16 years ago
#5
Just mail hotmail customer service, this happened to me a while back as well, i managed to reacht his online form, on the customer services part of the hotmail site, they asked a few questions like what a few of my previous passwords were, country, and the email addresses of some contacts on my list. I answered all of it and they mailed me a new password. Pretty simple.
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sarahwhatevver
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#6
Report 16 years ago
#6
Yeah, that happened to me too….turned out that some idiot had hacked the internet account…the only thing you might be able to contact hotmail…good luck!
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Perdurabo
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#7
Report 16 years ago
#7
It happened to me too! Someone hacke dmy account and changed my password and secret question.
If you want to claim it back, then go here:

https://registernet.passport.net/con...f?lc=1033&sd=p

I hope this helps.
Ste
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The_Barman
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#8
Report 16 years ago
#8
Just answer your password reminder question! It should let you in after that!
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Dude
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#9
Report 16 years ago
#9
my hotmail account is still up and running.

it's just MSN i can't sign into.
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Bigcnee
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#10
Report 16 years ago
#10
If someone can get your secret question, then they can gain access to your account, so I recommend doing the following:

Secret Question;

Hello

Secret Answer

monkeys
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Dude
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#11
Report 16 years ago
#11
(Original post by Bigcnee)
If someone can get your secret question, then they can gain access to your account, so I recommend doing the following:

Secret Question;

Hello

Secret Answer

monkeys
which is why i often don't bother with the secret question. i'm a member of loads of sites, and i always use 1 of 2 passwords. So i never forget my password cos there is only two possiblties
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Babez
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#12
Report 16 years ago
#12
when was the last time you tried to acess it before you found that you had this problem
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Eru Iluvatar
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#13
Report 16 years ago
#13
Well i've just found in my inbox e-mails about stealing passwords, which i've never recieved before!
Maybe theres a bug, or maybe its spam people are actually using.
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Alex4Britney
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#14
Report 16 years ago
#14
Its Been Happening 2 Me For Months!!! :confused: It Always Says My Username Or Password Is Invalid And Wen I Try 2 Register A New Account, I Cant Get It On.. :mad: :mad: :mad: :mad: It Is So Annoying!!!!
Well, At Least I No Im Not The Only One Now!!!
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ryanj
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#15
Report 16 years ago
#15
Happened to me too, it isnt the password though, it keeps saying something to do with my internet connection on 6.1, on windows messenger it says pass.

but when i try log into hotmail it jus goes to a error screen instea of wrong password, also when i try to register a new one it does the same, i think it may be a bug or a virus


Any ideas???
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_EMMA_
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#16
Report 16 years ago
#16
(Original post by ryanj)
Happened to me too, it isnt the password though, it keeps saying something to do with my internet connection on 6.1, on windows messenger it says pass.

but when i try log into hotmail it jus goes to a error screen instea of wrong password, also when i try to register a new one it does the same, i think it may be a bug or a virus


Any ideas???
happen to me too, the last couple of days i haven't been able to open the front page
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ryanj
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#17
Report 16 years ago
#17
(Original post by _EMMA_)
happen to me too, the last couple of days i haven't been able to open the front page
I've figured it out, its a virus thats going round alot of people on msn, if you are on xp you can easily get it working again by using system restore as the guy further up the forum rightfully said. Just go to search, find files or programs and the type 'system restore'

make sure u take it back about a month though becasue a couple of days doesnt work.

dunno how to get rid of it on non xp comps, i dont think it effects non xp tho, but i may b wrong

ry
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_EMMA_
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#18
Report 16 years ago
#18
(Original post by ryanj)
I've figured it out, its a virus thats going round alot of people on msn, if you are on xp you can easily get it working again by using system restore as the guy further up the forum rightfully said. Just go to search, find files or programs and the type 'system restore'

make sure u take it back about a month though becasue a couple of days doesnt work.

dunno how to get rid of it on non xp comps, i dont think it effects non xp tho, but i may b wrong

ry
i'll try, thanks
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