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    Every few minutes I keep getting a pop-up, which is very annoying, and things saying 'Your computer is under attack', etc.

    I don't want to format my laptop in case I lose all my files. It's very annoying because my laptop has worked perfectly up 'til now.

    Can anyone recommend any virus removers/scanners that won't make me lose my files or require downloading any dodgy programs? Thanks.
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    I had something similar to this the other day (or my friend did). Basically a program popped up which cloned itself as windows security center (which it did quite well!) and said that the computer was under attack and needed new antivirus. The main function of the program is to get you to plug in your credit card details for them to steal.

    I tried to scan with my legit antivirus (Avast! - it's free and good), but it didn't detect it, so I had to do a system restore for about a week earlier, just to make sure it was gone. Hasn't come back since. Oh, and a system restore wont delete any files, only stuff you have installed over the past week, or whatever restore point you go for.

    Hope this helps!
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    Malwarebytes (free version) for a one-time full system scan, then Avast (free version) for continuous real-time protection. If neither picks anything up and/or can't fix your problem, then you may have to run HijackThis to find out what exactly the problem is.
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    (Original post by Josh398)
    I had something similar to this the other day (or my friend did). Basically a program popped up which cloned itself as windows security center (which it did quite well!) and said that the computer was under attack and needed new antivirus. The main function of the program is to get you to plug in your credit card details for them to steal.

    I tried to scan with my legit antivirus (Avast! - it's free and good), but it didn't detect it, so I had to do a system restore for about a week earlier, just to make sure it was gone. Hasn't come back since. Oh, and a system restore wont delete any files, only stuff you have installed over the past week, or whatever restore point you go for.

    Hope this helps!
    Thank you! I backed up all my files last night, just in case.

    How do you do a system restore?
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    (Original post by secretmessages)
    Malwarebytes (free version) for a one-time full system scan, then Avast (free version) for continuous real-time protection. If neither picks anything up and/or can't fix your problem, then you may have to run HijackThis to find out what exactly the problem is.
    :hugs: Thank you!
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    (Original post by ArcadiaHouse)
    Thank you! I backed up all my files last night, just in case.

    How do you do a system restore?
    On Vista, you can click the windows button in the corner, then just put 'system restore' into the search bar and find it that way. Not sure about other OS's.
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    (Original post by ArcadiaHouse)
    :hugs: Thank you!
    Can I just add that using System Restore to remove viruses is not a good idea unless you know exactly what you're dealing with, because it can just replicate the infected files and make the problem 10x worse.
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    (Original post by secretmessages)
    Malwarebytes (free version) for a one-time full system scan, then Avast (free version) for continuous real-time protection. If neither picks anything up and/or can't fix your problem, then you may have to run HijackThis to find out what exactly the problem is.
    Why Malwarebytes solely for a one off? I use it rather regularly, is this stupid?
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    (Original post by secretmessages)
    Can I just add that using System Restore to remove viruses is not a good idea unless you know exactly what you're dealing with, because it can just replicate the infected files and make the problem 10x worse.
    It kinda depends on the symptoms of the virus. The one I had (and the one it sounds like the OP has) is designed to get your card details, and not to run your computer into the ground. If it did that, then the creator would be wasting their time. However, if it is a self-replicating virus that causes the computer to run slow/crash, then the circumstances could be different, although I have never heard of a system restore making things worse, I might look into that!
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    (Original post by The Lyceum)
    Why Malwarebytes solely for a one off? I use it rather regularly, is this stupid?
    Not stupid, no. I said one-off just because the free version doesn't provide real-time protection, so you're only protected when you run a scan. With Avast, AVG etc., you're always protected in the background, so Malwarebytes isn't a reasonable alternative to programs like that. There's nothing wrong with manually running a scan with Malwarebytes regularly though, in fact it's a fairly good idea. So no, probably just a bad choice of wording on my part
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    There is no antivirus software in the world that will constantly remind you that your computer is under attack and that you need to buy something. Get rid of it.
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    (Original post by secretmessages)
    Not stupid, no. I said one-off just because the free version doesn't provide real-time protection, so you're only protected when you run a scan. With Avast, AVG etc., you're always protected in the background, so Malwarebytes isn't a reasonable alternative to programs like that. There's nothing wrong with manually running a scan with Malwarebytes regularly though, in fact it's a fairly good idea. So no, probably just a bad choice of wording on my part
    Ah ok fair enough, well I have AVG free so I guess I'm fine. Though I may check out Avast!

    Thanks.
 
 
 
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