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    • Thread Starter
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    Ok so I sold my ipod touch on ebay for £80. I sent it via first class recorded last Monday i.e. 13th of December. The buyer said he hasn't received it yet and I checked on Royal Mail's website and the package still says it is being progreses through their network for delivery.

    I'm almost certain they've lost it. What do I do know, how do I claim compensation?

    Has this happened to anyone else? If so, what actions did you take?

    Thanks
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    £40 max comp

    send claim form, usually in your favour and you get a cheque
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    Phone them up and ask. I assume they are liable..
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    Blame Jesus. His birth has messed up your reputation as a seller. Worship the devil in retaliation.
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    They haven't lost it most likely, I send on average 10-20 parcels by Royal Mail tracked delivery and the royal mail website for tracking goes un-updated for most my items even when the person receives the item.

    If your buyer hasn't received the item after 14 days of you sending it then you fill out a claims form.
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    (Original post by mrdoovde1)
    Ok so I sold my ipod touch on ebay for £80. I sent it via first class recorded last Monday i.e. 13th of December. The buyer said he hasn't received it yet and I checked on Royal Mail's website and the package still says it is being progreses through their network for delivery.

    I'm almost certain they've lost it. What do I do know, how do I claim compensation?

    Has this happened to anyone else? If so, what actions did you take?

    Thanks
    Could be because of the fiasco that the snow is creating? x
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    You need to take into account the recent heavy snowfall, Royal Mail have a massive backlog of stuff that needs to be delivered dated from way before the 13th, I'd wait until a week or two after Christmas when it's all settled down, especially if it's still being processed.
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    Punch the Queen in the face. It's Her company.
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    (Original post by RoseRequiem)
    Could be because of the fiasco that the snow is creating? x
    I highly doubt it. The package was sent way before the snow had started
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    (Original post by Aack)
    Punch the Queen in the face. It's Her company.
    I've never understood the capitalisation of "her" when referring to the Queen.
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    (Original post by Hooovan*)
    I've never understood the capitalisation of "her" when referring to the Queen.
    I can only assume you live in a caravan.
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    You can claim against them but you have to wait 15 days before doing so.
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    PS Reviewer
    You can claim from the Royal Mail after 15 working days. But you're only protected for a maximum of £41 using First Class Recorded - they might even try to say you can't have anything as your item was worth more than that. As it's through eBay you'll have to refund the buyer before you receive any refund from Royal Mail.
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    (Original post by Aack)
    I can only assume you live in a caravan.
    lol! Wow.
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    Why would I give them my package anyway? Would be rather painful to remove :s
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    Its Christmas and we had two weeks of extreme weather, give it some time. I've just received my parcel from Amazon it had been sent out 4 weeks ago with Royal mail first class.
 
 
 
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