Within a few months of using AOL's unlimited £15.99 56K contract, I found out that they were charging me as the Pay As You Go rate which amounted to £76.00! Eventhough on my account it said that I was an unlimited subscriber, they had automatically switched me without my consent and wouldn't give me a refund. When I phoned them, they said it was my fault?!?! I was damn right p***** off! Everytime I rang them, they were having an argument with me without the slightest care. A few times, they even hung up on me. After sending them an official letter, they decided to compensate me for one month. I simply told them to go to their place!
Since then I have been using BT's broadband service which is much more reliable with an excellent customer service. I sincerely do not recommend AOL to anyone!!
AOL boast about their "excellent service" which is completely false. They are liars, thieves and simply do not care.
I fell for the old "free for a month but you have to actually cancel it" trick about 8 years ago, though it cost £300 back then.
I wouldn't use AOL simply because they are micky mouse. They don't use TCP/IP they use their own protocol. This means its virtualy 100% incomptable with any standard equipment other than dialup modems which don't work at packet level.
This why AOL is only used at home because it simply dosn't work in a large networking environment. AOL to me is a complete joke aimed at people who know nothing about computing (no offence).
I am with BT simply because we got a discount (long story) but its great because I use it with a router and evey PC in the house has always on internet. You can't do this with AOL unless you run a proxy server which is not ideal.
aol is completely dodgy, i mean with a name like AMERICA online
I have AOL but my daddy pays for it, though we didn't have it for a while because he answered one of those "We've lost your details" fraud things and had tonnes of stuff charged to our amex
ADSL or Cablemodem (the best) are even cheaper than that ...
i abused their "free month trial" offer for a few months but it is awful. evil internet browser and it is much more expensive than other ISP's. i dont know who they con people into getting it TBH