Never Use AOL Watch

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wigman15
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#1
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Hey!!

Within a few months of using AOL's unlimited £15.99 56K contract, I found out that they were charging me as the Pay As You Go rate which amounted to £76.00! Eventhough on my account it said that I was an unlimited subscriber, they had automatically switched me without my consent and wouldn't give me a refund. When I phoned them, they said it was my fault?!?! I was damn right p***** off! Everytime I rang them, they were having an argument with me without the slightest care. A few times, they even hung up on me. After sending them an official letter, they decided to compensate me for one month. I simply told them to go to their place!

Since then I have been using BT's broadband service which is much more reliable with an excellent customer service. I sincerely do not recommend AOL to anyone!!

AOL boast about their "excellent service" which is completely false. They are liars, thieves and simply do not care.
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fishpaste
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I fell for the old "free for a month but you have to actually cancel it" trick about 8 years ago, though it cost £300 back then.
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AT82
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I wouldn't use AOL simply because they are micky mouse. They don't use TCP/IP they use their own protocol. This means its virtualy 100% incomptable with any standard equipment other than dialup modems which don't work at packet level.

This why AOL is only used at home because it simply dosn't work in a large networking environment. AOL to me is a complete joke aimed at people who know nothing about computing (no offence).

I am with BT simply because we got a discount (long story) but its great because I use it with a router and evey PC in the house has always on internet. You can't do this with AOL unless you run a proxy server which is not ideal.
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waiting2smile
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(Original post by wigman15)
Hey!!

Within a few months of using AOL's unlimited £15.99 56K contract, I found out that they were charging me as the Pay As You Go rate which amounted to £76.00! Eventhough on my account it said that I was an unlimited subscriber, they had automatically switched me without my consent and wouldn't give me a refund. When I phoned them, they said it was my fault?!?! I was damn right p***** off! Everytime I rang them, they were having an argument with me without the slightest care. A few times, they even hung up on me. After sending them an official letter, they decided to compensate me for one month. I simply told them to go to their place!
Funny my friend charlotte had a simmilar expierience
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JSM
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aol is completely dodgy, i mean with a name like AMERICA online
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ThornsnRoses
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(Original post by fishpaste)
I fell for the old "free for a month but you have to actually cancel it" trick about 8 years ago, though it cost £300 back then.
But you can't cancel... you have to agree to a yearly contract.
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Danithestudent
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I have AOL but my daddy pays for it, though we didn't have it for a while because he answered one of those "We've lost your details" fraud things and had tonnes of stuff charged to our amex
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Juwel
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(Original post by ThornsnRoses)
But you can't cancel... you have to agree to a yearly contract.
Well you can call up and cancel, the contract says that either side can choose to terminate it. We didn't because my dad transferred its use to his business. But we now have BT Broadband. No problems at all so far.
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EI_123
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#9
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ADSL or Cablemodem (the best) are even cheaper than that ...
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AT82
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(Original post by ZJuwelH)
Well you can call up and cancel, the contract says that either side can choose to terminate it. We didn't because my dad transferred its use to his business. But we now have BT Broadband. No problems at all so far.
I'm on BT Broadband its great, I have 5 users sharing the connection via my NAT router. I never even need to dialup the connection is just there as soon as I start the PC.
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Dickie
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(Original post by amazingtrade)
... AOL to me is a complete joke aimed at people who know nothing about computing (no offence)...
I remember reading something about the typical AOL user. Very funny.

ooh found it: http://www.lanet.lv/users/judrups/Humor/aol.html
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waiting2smile
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(Original post by amazingtrade)

This why AOL is only used at home because it simply dosn't work in a large networking environment. AOL to me is a complete joke aimed at people who know nothing about computing (no offence).
:eek: we used to have aol
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Danithestudent
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#13
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Nowt like me!
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Harry Potter
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(Original post by Dickie)
I remember reading something about the typical AOL user. Very funny.

ooh found it: http://www.lanet.lv/users/judrups/Humor/aol.html
ROFL

So true.
AT82
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#15
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(Original post by Dickie)
I remember reading something about the typical AOL user. Very funny.

ooh found it: http://www.lanet.lv/users/judrups/Humor/aol.html
Hehe thanks thats been the most funny thing I have read all day. Its so true!
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MattG
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#16
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i abused their "free month trial" offer for a few months but it is awful. evil internet browser and it is much more expensive than other ISP's. i dont know who they con people into getting it TBH
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Lbar
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#17
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It's AOL, what do you expect!? I can't remember anyone not being paid ever saying AOL was a good service :rolleyes:
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wigman15
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#18
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(Original post by amazingtrade)
Hehe thanks thats been the most funny thing I have read all day. Its so true!
I totally agree!!!
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FunkyTeenAngel
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#19
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(Original post by fishpaste)
I fell for the old "free for a month but you have to actually cancel it" trick about 8 years ago, though it cost £300 back then.
same here
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curryADD
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#20
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(Original post by JSM)
aol is completely dodgy, i mean with a name like AMERICA online
take that back.....america is awesome!
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