Not from my experience, you usually just get some muppet who types in exactly what you would have done had you done it yourself online?(Original post by FXX)
Except you can get cheaper quotes if you phone direct and you usually don't get quotes from dozens of companies.
EDIT: Why did I get negged? It's the truth, the people are apologetic enough but they can't do anything about the quotes.
...for the 2nd time this year