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Claire_2002
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Hi, I am currently about to finish my second year of AVCE Business and have done all my units, apart from Customer Service which I am half way through.
The purpose of this thread is to see if anyone has any good websites where I can just find basic notes on things such as quality in customer service and also how consumer protection is incorporated into the overall customer service policy.
Thank you for reading this post, I hope someone would be able to help me. I am on the edexcel examanation board and would be willing to tell others about websites I have used for other units.

Many Thanks

Claire
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