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student finance form help

Hello,

Hope someone can answer this question for me, on section 11, question 4 of the PN1 form, its asks' did you receive any income from a state retirement pension'?

and then it gives to options
a) total non-lump sum received
b) total lump-sum received.

Me and my mum are quite confused, because she receives a basic state pension, based on her national insurance contributions and this is topped up with pension credit.

Now I spoke to student finacne, and they say my mum does not need to include that, and tick the box 'no'

however the question says 'state pension', and it just seems like the people over phone dont quite know what their talking about, cause I keep getting different answers.

and also my mum is not sure whether she combines state pension and pension credit, or simply states her weekly state pension amount, cause the form does not ask about pension credit.

Any help appreciated.
(edited 11 years ago)

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