Halls are a really great way to spend your first year at university. It's an easier way to make friends, get to know your surroundings and settle into your course. But the social advantages of halls come at a HEFTY price.
I first moved here in September 2005, I live in Leadmill Point. I got a job with UNITE working on site at Leadmill Point, since working I have been provoked enough to warn others. I worked with 3 others up until Dec 05 when we got laid off. Unite are part owned by SHU, so I was quickly introduced into another job with the university. My role was to give tours of my flat to prospective students. I have since refused to represent Unite on these guided tours, this is why;
THE COMPANY
This has to be the most unorganised company I have ever come across. No one who works on site really gives a toss about anyone/thing. There is a severe lack of communication between the company HQ, managers, admin and other meanial workers. This affects the properties occupants more than you might think.
Why did it take 7 months to pay me when I should've been paid monthly?
Why did they send my full Internet bill when I should've been paying in installments?
How do the company allow the on-site staff to be so rude, and unhelpful?
Why on 2 occassions did they fail to carry out flat inspections on the appointed day and time?
Why do they charge a whole block for the damages to door handles when their CCTV would provide the evidence to charge the right person?
Who lets them get away with administration charges when I know full well a day in the office usually involves sitting around drinking tea and bitching?
STAFF
Without naming names, all of the staff who have or still work for Unite complain about the company. Every member of staff I spoke to alone, (exc. the managers) have in their own way complained about the company. I witnessed the previous manager and others openly discuss the performance of one staff member in an unprofessional manner. What were they saying when I wasn't in the office? This petty back stabbing between collegues results in an over all bad working atmosphere.
Lots of staff have come and go, and I know for sure 2 are quitting before the end of term. Every one who I know here has their own similar story, or complaint about this company. A petition would guage the way people feel about the company, unfortunately they choose to ignore any complaints sent to them. FACT
FIRE ALARMS
We all know they serve a really important purpose, but you start to wish they weren't there after the tenth activation. The problem lies with their sensitivity; burn even your toast and you'll have the whole block standing outside in the cold. On one occassion the fire alarm sounded for 20 minutes, it was around 3am. The fire alarm problem results in people ignoring the alarm and staying indoors until it is reset. This is tied into..
RESTRICTED WINDOWS
Because of an incident at Leadmill Point a few years back, every single window has been physically restricted, I believe this will have happened at other UNITE properties with the same windows. Windows have been fitted with safety screws, which we have removed in protest, we will replace them when we leave. It causes rooms to get very hot when cooking, or when there are more than 4 people in a room. It makes ventilation bad too, so often activates the fire alarm, which you get charged for. There are stickers on each window telling us that it is "For your own safety". Surely people of University age should have the responsible for their own lives?
"DESIGNED TO BREAK"
The building is cheaply constructed, don't be put off by its contemporary style. NOISE - rooms seperated by wood/breezeblock, and vents above doors allow sound to travel (I occupy room 4, I can hear room's 1-3).. not to mention the flat parties that go on throughout the night
BREAKAGES - everything provided WILL break, end of year inspections may result in charges being made.
Repairs to our flat so far: 1 toilet leak, 2 heater breakages, oven handle falling off, safety repairs to one bed. I got locked in the bathroom due to a collapsed lock!! Whoever broke the sofa leg last year must've paid a hefty price, to repair they taped it up with masking tape. Gloss on gloss paint jobs .. this is not including all the repairs I witnessed whilst working for the company. (i.e. the emergency plumber who couldn't fix one guys en-suite toilet leak, he was told to use his flat mates' toilet)
BROADBAND
Their Broadband connection was the main reason I applied to Leadmill Point. It's pathetic, running at the speed of modem. Inside information told me they'd been severly ripped off by the ISP because they failed to send out proper representatives. There are too many people on the servers - they continued to sign people up for broadband when the limit had been reached.
INTRUSIVENESS
The contract states that staff are not allowed into our flats without prior written warning. Do you know what constitutes written warning? - An A4 piece of paper at the bottom of the stairs in each block, with size 14 font, misadvertising the day of inspections. One morning we awoke to find an envelope outside each of our room doors. A friend had witnessed staff entering flats at 6am to put them there. We believe this was to check flats for GODKNOWSWHAT while we were sleeping so no notice would have to be given. Ever seen the post boxes at the bottom of each block, blatently not.
You know what annoys me the most?
- I hate the fact you can't walk anywhere in your flat without slippers unless you want filthy socks
- I hate the fact they disabled all of the devices which allow block doors to be opened without leaving the flat
- I hate the fact you have to get through 2 gates to meet your friends outside
- I hate the fact you can't throw a key fob out the window INSTEAD of walking to meet your friends, because you face the charge of £40 if you break it
- I hate the miles and miles of hallways, hundreds of stairs, fire-doors which slam and the noise from the Leadmill (club opposite)
- I dislike being close to so much police activity - riot vans, panda cars, police parades, and helicopters. (Due to the Leadmill club and the football stadium)
- I hate the feeling that my bank account is being raped for so much cash considering what we get
- I hate not having enough freezer-space.. (some flats have 8 people to 1 fridge-freezer, there's only 4 people in my flat)
- I hate the ultra-bright box lights
- I hate the way they bombard us with re-application information for next year.. the cheek!
Some of these problems are going to be found in most halls of residence, some are extras thrown in courtesy of Unite. My advice is to avoid Unite all together, and if you're looking for an easier life then just get a house!