Jaki_B
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This company takes advantage of students. I don't live there myself (thank God) but my ex boyfriend does. The reception is hardly ever manned meaning you can't access parcels, etc. The laundry is twice as much as mine is (I live on campus). Each flat has it's own post box and Unite decided to change the locks on my ex's postbox but ordered the wrong keys so he hasn't been able to access his post for over 2 weeks now. They try and find any excuse to take your whole deposit away from you (ex's flatmate broke a chair and Unite wanted to charge his whole £250 deposit to replace it but after some discussion knocked it down to £175 - for a corner seat). There's been homeless people getting into the building, trying to steal things and one had trashed a kitchen on the 7th floor. The lifts have broken several times, trapping people and was broke on the day the majority of people moved in so stairs had to be used.

This is Discovery Heights in Plymouth. I don't know what other Unite places are like but this one has put me off of dealing with any company that are with them.
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UNITE Student Accommodation
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(Original post by Jaki_B)
This company takes advantage of students. I don't live there myself (thank God) but my ex boyfriend does. The reception is hardly ever manned meaning you can't access parcels, etc. The laundry is twice as much as mine is (I live on campus). Each flat has it's own post box and Unite decided to change the locks on my ex's postbox but ordered the wrong keys so he hasn't been able to access his post for over 2 weeks now. They try and find any excuse to take your whole deposit away from you (ex's flatmate broke a chair and Unite wanted to charge his whole £250 deposit to replace it but after some discussion knocked it down to £175 - for a corner seat). There's been homeless people getting into the building, trying to steal things and one had trashed a kitchen on the 7th floor. The lifts have broken several times, trapping people and was broke on the day the majority of people moved in so stairs had to be used.

This is Discovery Heights in Plymouth. I don't know what other Unite places are like but this one has put me off of dealing with any company that are with them.

Hi Jaki_B,

My name is Frankie, I work for UNITE - I'm on TSR to give help and advice on all aspects of living with UNITE.

I noticed your post and thought a response might be helpful - if you'd like to send me a PM with your boyfriends details I look into why he hasn't got his post box key.

I can also send you some more information about the opening times of the reception if that would be useful.

Most UNITE properties have 24 hour security and secure keycard entrances to prevent people entering the building if they aren't residents, did your boyfriend speak to security when this happened?

Thanks,
Frankie
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jonathanemptage
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Mercury point in Southampton was ok apart from the paper thin walls
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Jaki_B
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Must be a lucky one, also...they test their fire alarms every Tuesday, I know this is all because of safety and stuff but....really, Tuesdays after student night.
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beccafairy
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i don't think it's fair to place the blame on unite, it's just the management of that particular hall of residence that's the issue. i'm with unite and have had no problems, the staff are really friendly and helpful.
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Tactical Nuclear Penguin
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I've personally never had a problem with them in 3 years. I guess your ex got unlucky but I've found the staff here to be very friendly and understanding. Fire alarm test is around 10.30am on a Monday so not too bad!!
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beccafairy
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(Original post by a.partridge)
our place was always excessively loud because no security ever seem to be around at night.

The amount of times I walked into the elevator to have to jump straight back out because it was full of sick...

Most of the equipment that they gave us was already broken or broke very quickly

on top of this they gave us massive charges for very minor bits of wear and tear when we moved out
oh gosh, that's awful i guess the one i'm staying in is quite small, so it's easier to manage.
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Mockery
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(Original post by Jaki_B)
Must be a lucky one, also...they test their fire alarms every Tuesday, I know this is all because of safety and stuff but....really, Tuesdays after student night.
Really? And there was me thinking that they tested the fire alarms every God damn night!
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redferry
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(Original post by a.partridge)
Just for the record the one in Bristol is absolutely awful too and I feel bad for anybody that has to live there.
Agreed, and they have demolished the ice rink. Seriously avoid.
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Jaki_B
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(Original post by jonathanemptage)
Mercury point in Southampton was ok apart from the paper thin walls
Yeah, paper thin walls in Discovery Heights, Plymouth. You can hear people from other flats going at it.

Plus, sorry for going on, the lock on the door to their flat is broken, they emailed maintenance and the guy came after a week and decided nothing was wrong with it and left. You have to slam the door about 5 times before the lock clicks into place -.- this place is charging him, on average, £140 a week.
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UNITE Student Accommodation
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(Original post by Jaki_B)
Yeah, paper thin walls in Discovery Heights, Plymouth. You can hear people from other flats going at it.

Plus, sorry for going on, the lock on the door to their flat is broken, they emailed maintenance and the guy came after a week and decided nothing was wrong with it and left. You have to slam the door about 5 times before the lock clicks into place -.- this place is charging him, on average, £140 a week.

Hi Jaki_B,

I've responded to your inbox message -

It would be great if your boyfriend was able to pop down to reception to discuss these issues and we can see if we can work to resolve them.

Thanks,
Frankie
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StacFace
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In regards to the homeless people coming into the building I don't think you can blame Unite for that. I'd bet they are following actual students in or even being let in by students, which you can't really control unless you hire someone to be stood at the gate checking the identity of everyone who goes in, which would be tedious and put the rent up even higher to pay the wages of whoever they get to do this.

As someone who lives in a Unite hall I do agree that there's a good chance you will have some problems with them, but I wouldn't put myself out to avoid them. If there's a suitable alternative you're happy with then fine but I wouldn't tell people not to go with them in somewhere such as Plymouth where many students can't get a place in uni halls.
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Jaki_B
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(Original post by UNITE Student Accommodation)
Hi Jaki_B,

I've responded to your inbox message -

It would be great if your boyfriend was able to pop down to reception to discuss these issues and we can see if we can work to resolve them.

Thanks,
Frankie
He went today, however the reception closes even earlier this week. I don't see how you can tell me/ him the reception opening times when they change every week. Last week it was 3.15pm and now this week it's 2pm. He couldn't make it because he had a lecture from 9-11am and then had to fill in some forms about financial help because of his loan and grant doesnt cover his rent and then had to go and hand the form in.

However I would like to thank you as the flat has their postbox keys now. Also another maintenance request has been made.
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UNITE Student Accommodation
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(Original post by Jaki_B)
He went today, however the reception closes even earlier this week. I don't see how you can tell me/ him the reception opening times when they change every week. Last week it was 3.15pm and now this week it's 2pm. He couldn't make it because he had a lecture from 9-11am and then had to fill in some forms about financial help because of his loan and grant doesnt cover his rent and then had to go and hand the form in.

However I would like to thank you as the flat has their postbox keys now. Also another maintenance request has been made.
Hi Jaki_B,

Maybe it would be easier if you send me a PM with your boyfriends contact details and I'll arrange for the team to give him a call, the reception times will vary at this time of year I'm afraid as we're between sites.

I'm glad to hear his postbox and maintenance requests have been resolved.

Thanks,
Frankie
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Jaki_B
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(Original post by StacFace)
In regards to the homeless people coming into the building I don't think you can blame Unite for that. I'd bet they are following actual students in or even being let in by students, which you can't really control unless you hire someone to be stood at the gate checking the identity of everyone who goes in, which would be tedious and put the rent up even higher to pay the wages of whoever they get to do this.

As someone who lives in a Unite hall I do agree that there's a good chance you will have some problems with them, but I wouldn't put myself out to avoid them. If there's a suitable alternative you're happy with then fine but I wouldn't tell people not to go with them in somewhere such as Plymouth where many students can't get a place in uni halls.
Ok I do admit it's tough finding a place, and I suppose the thread title is too harsh. I just wanted students coming to uni in Sept to know that you have a high chance of having problems with Unite.

(Original post by UNITE Student Accommodation)
Hi Jaki_B,

Maybe it would be easier if you send me a PM with your boyfriends contact details and I'll arrange for the team to give him a call, the reception times will vary at this time of year I'm afraid as we're between sites.

I'm glad to hear his postbox and maintenance requests have been resolved.

Thanks,
Frankie
I don't understand why you are sharing staff between two sites? Why can't you employ students who stay with you? That way they're on site and you're giving a student a job. Not too happy about the fire alarm situation this morning where him and some others got locked in the stairwell when it had stopped.
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Bouffe
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As I remember when I was in Manchester a couple of years ago. I lived in a private flat, but I had friends that lived in the UNITE place near oxford road (piccadilly point I think) and it was just awful. Had every problem that you described here. Security is shocking, I could easily get in from outside the gate to the inside of my friend's flat, and sometimes even into their room (I knock of course, or scare prank them). I've done this several times, and nobody questions me at all. I'm not surprised at all by the stories I hear about students having things stolen by random intruders. Like I said this was a couple of years ago, it's terrible that the same happens in other places to this day.
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UNITE Student Accommodation
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(Original post by Jaki_B)
Ok I do admit it's tough finding a place, and I suppose the thread title is too harsh. I just wanted students coming to uni in Sept to know that you have a high chance of having problems with Unite.



I don't understand why you are sharing staff between two sites? Why can't you employ students who stay with you? That way they're on site and you're giving a student a job. Not too happy about the fire alarm situation this morning where him and some others got locked in the stairwell when it had stopped.


Hi Jaki_B,

It's not a case of permanently sharing staff, however our staff do need to move around from time to time.

As I mentioned it would be great if we could speak directly to your boyfriend about the concerns - can you PM me his contact details?

Thanks,
Frankie
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natalieann1993
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(Original post by UNITE Student Accommodation)
Hi Jaki_B,

My name is Frankie, I work for UNITE - I'm on TSR to give help and advice on all aspects of living with UNITE.

I noticed your post and thought a response might be helpful - if you'd like to send me a PM with your boyfriends details I look into why he hasn't got his post box key.

I can also send you some more information about the opening times of the reception if that would be useful.

Most UNITE properties have 24 hour security and secure keycard entrances to prevent people entering the building if they aren't residents, did your boyfriend speak to security when this happened?

Thanks,
Frankie
Hh
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TobyLUFC91
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All I can say is if you are a 1st year university student studying in Manchester, then I strongly urge you take up halls at Parkway Gate. The surrounding area has so much to offer and so much going on throughout the day and at night. I quite possibly couldn't of asked for a better 1st year at university and met people I wont forget. However, for your 2nd year, do not, DO NOT, take up halls! get together with people you met in the 1st year and rent a student house, preferably in Fallow-fields, again there is alot going on there as well with a good atmosphere. Some people will take this the wrong way and I honestly don't care, 8/10 people living in the Piccadilly Point are from abroad, some of my best friends are from India, Nigeria etc. but it is extremely hard to socialise and make friends with people who 1. you cant communicate with and 2.you have nothing in common with. If your English and in to your nights out and want to have a group of flat mates who understand that night time is for sleep and that will understand common decency to clean up after themselves, do not go to Piccadilly Point! two words, Refugee Camp. Sorry to anyone I may have offended but this is putting it as nicely as I possibly can put it.
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TobyLUFC91
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By the way my own fault for not checking the place out before I booked, but this is a mistake I wont make again.
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