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    • Thread Starter

    Hello, I can't remember what my online account password is and it says I've entered it too many times. If I phone can someone help me retrieve it?! The last time I phoned I just got told to use the reset password link but it doesn't seem to work for me?
    thanks for your help
    • Official TSR Representative

    Hi Belinda,

    Yes you can request for a new password to be sent to you over the phone.

    Many thanks,
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