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    Hi, a few questions.

    1) does the household income need to be completely exact? My Mum knows what she earns to the nearest thousand, but is having trouble contacting HR to find out her exact wage. (She can't find her payslip)

    2) We have to answer the questions from 2011-12, right? Because my Mum got working tax credit for the first few months of that, then it stopped and she hasn't had it since. Will I get less money because of this? She hasn't had it for about a year and a half.

    Thanks
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    She needs to provide exact proof of earnings.
 
 
 
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