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help with issue?! Watch

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    Hi all I've just booked a holiday on the phone and was told the name of the hotel which was available. After checking this hotel out I booked the holiday, but upon receiving the confirmation there is a different hotel name on there. This is not the same hotel and is a significantly lower standard hotel. Where do I stand with this? The original hotel is more expensive and I booked it as it seemed a very good deal for the hotel we were offered initially. Any advice?! Thanks
 
 
 
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