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    Hi. I am in my 3rd year of study and every year I have successfuly got every payment on time including my Bursary which I get every year. Before Christmas 2012 I was due my First Bursary of my 3rd year of study but didn't recieve it. I talked to the University asking why I hadn't recieved it and they told me its because Student Finance didn't forward my details on this year. So I gave them a ring to ask them to send over details. Today was the 2nd day which a Bursary was to be payed out, and I didn't get the payment or the one I was owed, again.

    I didn't want to ring again because I feel the same thing will happen. Could you give me some advice please? The Bursary really helps me and would like to have what I have missed.

    Thank you.
    Gemma
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    Hi Gemma,

    Can you send me your customer reference number by private message and I'll have a look into this for you.

    Thanks,
    Mark-Lee
 
 
 
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Updated: March 13, 2013
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