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Take Letting Agent to Cout (costs) Watch

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    I am starting to think my letting agents are really corrupt. The last 4 months I've taken a dreadful amount of time chasing up repairs for my apartment etc only to have very little done about it.

    That in itself is a very long story which I won't go into, but more recently:
    1. I wrote a letter (recorded delivery) requesting the landlord's identity / address (in accordance with section one of the Landlord and Tenant Act 1985)
    2. Called up Deposit Protection regarding my deposit and they have no record of me or my address, which leads me to think it hasn't been protected


    The agent is also refusing to disclose the landlord's details, despite it being a legal requirement for them to tell me.

    I'm tired of trying to get free help as it is getting me nowhere.

    Therefore I'm thinking, in the event that they try to screw my out of my deposit, I may need to seek legal advice and possibly take them to court as suggested here:


    I am not entitled to free legal advice so would need to pay for it.

    I am planning on speaking to solicitors next week, but it would be great if someone could give me a heads up on:
    1. if they think it's worth me seeking legal advice and going to court
    2. a very rough idea of how much I'd need to expect to pay for the whole thing, as I literally have no idea


    According to Shelter, it could be quite costly:
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    Citizens advice bureau maybe?

    I don't have an answer to your Q though, I imagine it would be costly unless you know anyone in the legal industry.

    I thought there was also a Land Register thing (could be wrong) where you could find out who lives where for a small fee? Saw this on CAG Forums before.

    All the best.
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    Here's the law surrounding the disclosure of your landlords details:

    http://www.legislation.gov.uk/ukpga/1985/70

    (1)If the tenant of premises occupied as a dwelling makes a written request for the landlord’s name and address to—

    (a)any person who demands, or the last person who received, rent payable under the tenancy, or

    (b)any other person for the time being acting as agent for the landlord, in relation to the tenancy,

    that person shall supply the tenant with a written statement of the landlord’s name and address within the period of 21 days beginning with the day on which he receives the request.
    (2)A person who, without reasonable excuse, fails to comply with subsection (1) commits a summary offence and is liable on conviction to a fine not exceeding level 4 on the standard scale.
    So your letting agent are acting unlawfully by not disclosing your landlord's details and can be prosecuted.
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    (Original post by pb1981)
    I am starting to think my letting agents are really corrupt. The last 4 months I've taken a dreadful amount of time chasing up repairs for my apartment etc only to have very little done about it.

    That in itself is a very long story which I won't go into, but more recently:
    1. I wrote a letter (recorded delivery) requesting the landlord's identity / address (in accordance with section one of the Landlord and Tenant Act 1985)
    2. Called up Deposit Protection regarding my deposit and they have no record of me or my address, which leads me to think it hasn't been protected


    The agent is also refusing to disclose the landlord's details, despite it being a legal requirement for them to tell me.

    I'm tired of trying to get free help as it is getting me nowhere.

    Therefore I'm thinking, in the event that they try to screw my out of my deposit, I may need to seek legal advice and possibly take them to court as suggested here:


    I am not entitled to free legal advice so would need to pay for it.

    I am planning on speaking to solicitors next week, but it would be great if someone could give me a heads up on:
    1. if they think it's worth me seeking legal advice and going to court
    2. a very rough idea of how much I'd need to expect to pay for the whole thing, as I literally have no idea


    According to Shelter, it could be quite costly:
    Hi, it seems to me you have a great opportunity in getting this sorted, I know the law inside out on this issue, if your deposit isnt protected then agent and landlord have no leg to stand on. PM me if you need assistance.
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    Sorry for the late response.

    As an update, the agents have now protected my deposit, however for the wrong amount (£100 less than what I actually paid) as well as them protecting it 4 months late.

    I've been running round in circles trying to find a solicitor but I have no idea what I'm looking for. It seems most solicitors only act on behalf of landlords / lettings agents instead of tenants.

    Does anyone know of the name of the type of solicitor that I should be looking for?

    I've spoken to one agency but their tenants specialist is currently on annual leave (typical!).

    I also spoke to one solicitor recently who said to me that letting agents aren't required by law to provide the landlords contact details. However I also spoke to a lady from Shelter on the phone this morning and she said she has no idea why a solicitor would say that, and that the solicitor was definitely wrong to say that.

    Also spoke to CAB on the phone and they said they can't help with these matters and just gave me the number for a different deposit protection scheme. As well as that I purchased a land registry item for my property but the details were out of date (it says the owner of the property also lives at the property, which isn't the case as they are renting it to me!).

    Also Shelter advised me to contact my Tenancy Relations Officer at my council to report my agents for not disclosing my landlords details, yet conveniently my council doesn't have a Tenancy Relations Officer and there is therefore nothing the council can do about this issue.

    I'm sure you can agree I haven't had much luck with all this! So I've lost patience and may threaten court action if the agents don't pay me double my deposit.

    Does anyone have any recommendations for solicitors please?
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    OK, well it is irrelevant that they have now protected your deposit. They have 30 days to do so from the start of your tenancy, also,they have 30 days to provide you with the Prescribed information which explains the whole process regarding your deposit. If that has not happened then theyare in clear breach of the Housing Act 2004, it is that simple, and not only areyou entitled to receive your deposit back or protected, you will be entitled tocompensation.
    They have panicked it seems to me and protected yourdeposit thinking that this will resolve it, it doesn’t. You can visit www.ismydepositprotected.com for more information and help and advice on this, which is free or you can PM me, I think you have a good case.
 
 
 
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