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Received a letter today from the bank stating I'm overdrawn but how? Watch

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    I received a letter today that states I am £12.99 overdrawn. I drove to the bank As soon as I read the letter and got a mini statement, I realized there has been a mistake made somewhere as on the receipt it stated I made a direct debit of£13.85 two days earlier and I know damn well I haven't even used my bank card in over a week!
    All in all I owe the bank about £30 now inc charges as they say they have provided me with an unplanned overdraft because of this. I rang up the 24/hr hotline for my bank and they said it was taken from a USA company called getgames.com. I have never heard of that company before in my life so I went online and it seems to be a dating website, I have never seen it before in my life, let alone bought into a contract!!

    I got the number for this company and asked them about it, he claimed I'd bought a product of them a couple of months earlier and in doing so I'd bought into this package, I have not a clue what it is he claimed I'd bought from them and why I was billed.

    I cancelled it online anyway and I was about to ask him to confirm it'd been cancelled when the phone went off, I rang back but nobody answered as though they knew that they are in the wrong and are now scared and not picking up the phone.


    I cancelled it online but these people/companies are so deceitful that I'm scared they'll re-open my account without me knowing and charge me.


    what should I do??
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    Have you told the bank that there has been fraudulent activity on your account? Depending on who you're with they may refund the charges, and will investigate the fraud. Natwest have also been good with this, while Barclays are not, although they're the only ones I've had experience with. Definitely get your card cancelled so that this website/company can't use it again


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    You should contact your bank about the issue. The bank may able to track the problem and block any further transactions to that company.

    I'm not too sure about the overdraft charges.
    • PS Reviewer
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    Direct debit guarantee. Google it, learn it, then tell your bank you know it. You're entitled to a full immediate refund of everything

    Sent from my GT-S5363
 
 
 
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