Join TSR now for chat about life, relationships, fashion and more…Sign up now

Rude Cashiers. WTF Are Wrong With Them? Watch

    Offline

    16
    ReputationRep:
    I assume Coke was on a 'maximum 6 per sale' offer or something, and really it sounds like you were being deliberately awkward and obvious. Having worked in retail many years ago we were generally told that when it was obvious two people were obviously together but making two separate transactions to avoid buying limits, don't sell them, or at least ask the supervisor.

    If people made a little effort to make it less obvious (e.g. going to separate tills), we were told to ignore it. Less hassle and at least they weren't being smug about it.

    I don't know if this has changed in the last 12 years but you can do the shop staff a favour by being less obvious about your methods of getting around the quantity limits. It's probably a company policy thing and it can be quite embarrassing to have to be so jobsworth about it. Making it obvious is just being needlessly smug.
    Offline

    3
    ReputationRep:
    Sainsburys are not legally allowed to sell more than 6 bottles of coke to one person because of the high risk of diabetes. It's similar to the rules regarding paracetamol.
    • Thread Starter
    Offline

    0
    ReputationRep:
    (Original post by pjm600)
    It does matter. Obviously she knew you were together and that you were trying to hide that fact for some unknown reason. She probably noticed you were buying a large amount of coke and so suspected that there might be a limit on the amount of coke purchasable in one transaction.

    Why did you lie? She made a mistake so she's retarded? I presume you've never worked.
    Excuse me, but I have never worked.

    How the **** would you know that?

    For your information, I work in an off license and I deal with all sorts of people. Yes I get liars and criminals but I treat them all with respect. Please and Thank Yous, are a must in business.

    I wasn't in the best of moods when I went to shopping.

    BTW don't be like a troll and say oh 'I presume you've never worked...' Maybe you've never worked.
    Offline

    1
    ReputationRep:
    (Original post by Jussterr)
    We are a polite nation with some of the worst customer service I have ever experienced.

    Any sociology students care to elaborate or explain this mind boggling phenomenon?
    Because working in customer service is genuinely awful and it corrodes your soul
    • Thread Starter
    Offline

    0
    ReputationRep:
    (Original post by Narcissist)
    Sainsburys are not legally allowed to sell more than 6 bottles of coke to one person because of the high risk of diabetes. It's similar to the rules regarding paracetamol.
    Really I never knew that. I ended up buying 11.

    Ive been to Tescos and bought 20
    Offline

    2
    ReputationRep:
    Why would you lie about that? Haha. And if she's not allowed to question whether you and your aunt were together, then you shouldn't judge her, like someone before said, she may have had a long shift. And just because you can cope fine with long shifts, doesn't mean everyone can without becoming a little irritable. If it annoyed you that much, why don't you complain to customer service?

    Posted from TSR Mobile
    Offline

    3
    ReputationRep:
    (Original post by Jussterr)
    We are a polite nation with some of the worst customer service I have ever experienced.

    Any sociology students care to elaborate or explain this mind boggling phenomenon?
    I would hazard a guess that it has something to do with the fact that many people are incredibly rude to people working as cashiers or in any kind of service job. I have experienced this first hand and it's crazy just how rude people can be - try putting up with that all the time and not wanting to bite back every so often.
    Offline

    15
    ReputationRep:
    Given the way that lots of people treat retail staff/waiters, etc., I can understand why they're often so grumpy. French 'customer service' types have a reputation for being rude, but it's only because they're not prepared to put up with the **** that our cashiers get. Yes, I did some work in retail.
    • Thread Starter
    Offline

    0
    ReputationRep:
    (Original post by hannxo)
    Why would you lie about that? Haha. And if she's not allowed to question whether you and your aunt were together, then you shouldn't judge her, like someone before said, she may have had a long shift. And just because you can cope fine with long shifts, doesn't mean everyone can without becoming a little irritable. If it annoyed you that much, why don't you complain to customer service?

    Posted from TSR Mobile
    I did just that. ***** doesn't know I had a good laugh with the manager when I went to grab 11 bottles of coke. Manager asked if he could come to my party LOL.

    BTW THANKS FOR NEGGING ME. HIDE BEHIND YOUR COMPUTER SCREENS AND NEG ME. HATERS GONNA HATE, PUSSYS SCARED TO SAY **** TO MY FACE.

    WHY THE **** AM I GETTING NEGGED? **** KNOWS. THATS THE PROBLEM ON THIS FORUM. TROLLS LIKE YOU NEG FOR NO ****ING REASON. IF YOU GONNA NEG AT LEAST BE BRAVE ENOUGH TO SAY WHY.
    Offline

    17
    ReputationRep:
    (Original post by clubber)
    Excuse me, but I have never worked.

    How the **** would you know that?

    For your information, I work in an off license and I deal with all sorts of people. Yes I get liars and criminals but I treat them all with respect. Please and Thank Yous, are a must in business.

    I wasn't in the best of moods when I went to shopping.

    BTW don't be like a troll and say oh 'I presume you've never worked...' Maybe you've never worked.
    Well that's exactly it. "yes the cashiers retarded" because she thought you were shopping together.

    You'll know then that if you suspect a customer is lying about being with another customer you've got reason to suspect the're up to no good.
    Offline

    15
    ReputationRep:
    So basically your Aunt came in with loads of coke. Then you went in with loads of coke whilst pretending not to know your aunt, and then she clearly thought you were doing something dodgy as you were lying, so she asked if she could sell it to make sure she wasn't doing anything wrong?
    Offline

    0
    ReputationRep:
    I don't think anyone is at 'fault'. Yeah it's weird and nosey that she asked if you and your aunt were together, but don't really see what you're getting so worked up about...
    Offline

    2
    ReputationRep:
    (Original post by Guru Jason)
    The usuall rule is not to sell to much to one customer in case they tend to sell it on.

    There are exceptions of course. One woman came in to the supermarket once and bought 20 tubs of butter. Usually we wouldn't have done this but it turns out she was cooking for Diwali which is why she bought that much.
    ^^ This reason probably! Also, was there an offer on the Coke or did you try and use a voucher? When I worked at Tesco there were loads of rules about what vouchers you could use with what products, how many per transaction etc etc. Or maybe the cashier was tired and fed up-I've been "short" with customers on the checkout before because I was so bored, it's nothing personal. I mean I got asked for I.D for cold medicine (not containing paracetamol) the other day and I'm 22! No point getting offended, they're just people not service machines as you will know as you work in retail.
    Offline

    14
    ReputationRep:
    (Original post by Jussterr)
    We are a polite nation with some of the worst customer service I have ever experienced.

    Any sociology students care to elaborate or explain this mind boggling phenomenon?
    We're too polite to complain about the poor customer service, so nothing is ever done about it.

    On the OP, I don't think anyone's really at fault. The cashier might have just been having a bad day, we all have them. You lying about not knowing your aunt wasn't necessary though, you needlessly fanned the flames
    Offline

    16
    ReputationRep:
    Fundamental Attribution Error - Where we attribute someone's behaviour based on their personality rather than the situation they're in when both causes are just as likely. We see the cashier as being impolite, rude and horrible when for all we know she could just have has a divorce.
    Offline

    2
    ReputationRep:
    I'm a bit confused by the whole question 'She said to my aunt she only bought six coke'
    Am I missing something?
    Offline

    16
    ReputationRep:
    tbh OP, you're sounding like a hypocrite

    On the one hand, you said 'I work in an off-license, and I'm pleasant and polite even to criminals and liars'

    Then you say 'This cashier was a *****'

    You're hardly demonstrating your amazing skill at keeping your cool under provocation
    Offline

    9
    ReputationRep:
    As someone who works as a cashier, I know what it's like to deal with grumpy customers and they can grate on you. However every customer is new and you should always put on a happy act, it makes the whole experience nicer for you and the customer (short hand answer: cashier was in wrong)
    Offline

    16
    ReputationRep:
    (Original post by hskjlclcn)
    As someone who works as a cashier, I know what it's like to deal with grumpy customers and they can grate on you. However every customer is new and you should always put on a happy act, it makes the whole experience nicer for you and the customer (short hand answer: cashier was in wrong)
    personally, at best i think it's a case of six of one, half a dozen of the other.
    Offline

    9
    ReputationRep:
    (Original post by askew116)
    personally, at best i think it's a case of six of one, half a dozen of the other.
    I don't know about that, obviously from what OP has told us it just seems like she was pissed off for whatever reason, which is obviously unprofessional - but I guess we have only heard half the story!
 
 
 
Poll
Which web browser do you use?
Useful resources
Bizarre things students have spent their loans onThings you should budget for at uni

Sponsored features:

Making money from your own website

Need some cash?

How to make money running your own website.

Bianca Miller, runner-up on The Apprentice

Handle your digital footprint

What would an employer find out about you on Google? Find out how to take control.

Groups associated with this forum:

View associated groups

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

Quick reply
Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.