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    • Thread Starter

    Ok, so I just went to log into my PayPal account (accessed via typing the URL directly into the address bar) and, after clicking log in, was presented with a page telling me the following;

    We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.

    It asks me to give them my credit card number, or bank account number, but I don't understand why I should have to. They already have both of the above, as a requirement for signing up, right?

    As I'm positive this is the real PayPal website, should I go ahead and fill in the details required?

    Has anyone else also experienced this recently?
    Thanks for any advice you might have
    • PS Helper

    PS Helper
    PayPal doesn't do random security checks, asking you to put in your credit card details (At most, they'd ask for your cards security code.)

    I'd suggest you run a virus scan etc., because you might have downloaded something which has altered the address that you go to

    Check for a secure connection (HTTPS, padlock). Email PayPal directly to ask them if they are performing security checks. Don't put any details in until you can be sure. Maybe log on using a friends computer and internet connection to see if you get the same message? (Obviously make sure you do it in private browsing)
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