Ok, so I just went to log into my PayPal account (accessed via typing the URL directly into the address bar) and, after clicking log in, was presented with a page telling me the following;
We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.
It asks me to give them my credit card number, or bank account number, but I don't understand why I should have to. They already have both of the above, as a requirement for signing up, right?
As I'm positive this is the real PayPal website, should I go ahead and fill in the details required?
Has anyone else also experienced this recently?
Thanks for any advice you might have
Paypal 'security check'? Watch
- Thread Starter
- 25-03-2013 21:11
- PS Helper
- 25-03-2013 21:14
PayPal doesn't do random security checks, asking you to put in your credit card details (At most, they'd ask for your cards security code.)
I'd suggest you run a virus scan etc., because you might have downloaded something which has altered the address that you go to
- 25-03-2013 22:36
Check for a secure connection (HTTPS, padlock). Email PayPal directly to ask them if they are performing security checks. Don't put any details in until you can be sure. Maybe log on using a friends computer and internet connection to see if you get the same message? (Obviously make sure you do it in private browsing)