Why does it cost to call Nightline? I understand that it's providing a service but for those who'd prefer not to send an email, talking to someone might be an easier choice but every time I think about calling, I remember that it costs and I can't afford it.
The European Commission created dedicated telephone numbers for anyone in any Member State to call if they're in distress and want to speak to someone. There's various different numbers for different needs. Freephone calls can be made to Samaritans from Britain by dialing +116 123.
Why isn't there a similar provision for Nightline?
What are the downsides?