Can anyone help with this or been in a similar position.
My daughter is in her third and final year of a teaching degree with QTS. The government changed the rules of skills tests in her final year to just 3 attempts (she couldn't take them before this date).
She took her Literacy skills test and passed it first time. She took her Numeracy test in December 2012 and failed by 1 mark. She had a problem with the keyboard and logged the issue at the centre. When she came home distraught we went online and booked again as soon as we could. We called the Skills Test Helpline and they said they would look into the incident. An hour before her first resit they called and said that they would re-imburse the resit cost and the first attempt would be added back to her account. She failed the second one again by 1 mark!
We called the helpdesk the next day and they said that online she would be showing as 1 attempt left but they had issued a voucher on her account to re-credit the 1st attempt so really she will have 2 left but these would need to be booked over the phone as online it wouldn't show.
We left the tests for a couple of months for assignments/placement abroad and she called yesterday to book what we thought was her 2nd attempt. Apparently the rules changed at the end of January and the TA have advised the helpdesk that they can no longer give back an attempt!
We could now be in a position that if she fails this next chance that is it! We have paid for a tutor and although confident about the test content its her confidence walking into that test centre she is in such a state about and now the added pressure that this could be the end to three years of hard work and student loans.
If she does fail I am considering seeking legal advice. Has anyone else had a similar situation happen to them?
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