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Student Finance messed my last payment up!!! watch

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    • Thread Starter
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    Hi I have just noticed from my payments in my student finance account that it has been changed by accident from special support grant to maintenance loan, I have rang the help line and been promised it will be changed within 2-3 days back as i do qualify for the special support grant. Will this be possible? also it has now held up my original payment date? I am unsure if I believe that this will be rectified, and it wasnt even my mistake.
    Hope you can give me some clarification on this.
    • Official TSR Representative
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    Official TSR Representative
    Hi Sarah,

    Can you send me your Customer Reference Number by private message and I'll look into this for you?

    Thanks,
    Mark-Lee
 
 
 
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