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Windows explore freezes when I try to make a new folder...help? Watch

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    My laptop is pretty new, on Windows 8 system and has been working fine, except today I was trying to save a few pictures in a new folder, but every time I try to make a new folder the Windows Explore becomes unresponsive...
    Any ideas why/what I can do to fix it?
    I've tried google, but a lot of the suggestions were to download/run programmes, which I figured probably wouldn't be a good idea!
    Thanks
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    This could be a range of things, here are some of the common things that you can do to try and fix this yourself. Bare in mind that if your laptop is new you should have warranty! So don't do anything that would invalidate that warranty!
    1. Try corruption fixes, once at the desktop press your Windows key + R together to open Run. Then type in "cmd", this will open the command prompt. Type in "chkdsk /r" and follow through the messages. This will fix any corruption preventing you from saving those files.
    2. Run a good anti-virus scan using malware-bytes (it's free )
    3. Reset your BIOS settings to default including any over-clocks applied, try this guide, tailor it to yourself when applicable.
    4. Try refreshing your Windows 8 installation. You will have to backup your programs to do this as they will mostly be uninstalled!
    5. Your CMOS battery on your laptop's motherboard could be dead. If your laptop is in warranty then you would have to send it off to get fixed, be sure to backup all your stuff if you do this as they will most likely just give you a new/refurbished laptop. If it isn't in warranty and you want to try fixing it yourself, try this guide, tailor it to yourself when applicable.

    If none of the above works and your laptop still isn't working I'd recommend sending it to the manufacturer although 99% of the time on a laptop that's new you will have fixed the problem by step 4!

    PM me if you need anymore assistance!
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    (Original post by 01Chris02)
    This could be a range of things, here are some of the common things that you can do to try and fix this yourself. Bare in mind that if your laptop is new you should have warranty! So don't do anything that would invalidate that warranty!
    1. Try corruption fixes, once at the desktop press your Windows key + R together to open Run. Then type in "cmd", this will open the command prompt. Type in "chkdsk /r" and follow through the messages. This will fix any corruption preventing you from saving those files.
    2. Run a good anti-virus scan using malware-bytes (it's free )
    3. Reset your BIOS settings to default including any over-clocks applied, try this guide, tailor it to yourself when applicable.
    4. Try refreshing your Windows 8 installation. You will have to backup your programs to do this as they will mostly be uninstalled!
    5. Your CMOS battery on your laptop's motherboard could be dead. If your laptop is in warranty then you would have to send it off to get fixed, be sure to backup all your stuff if you do this as they will most likely just give you a new/refurbished laptop. If it isn't in warranty and you want to try fixing it yourself, try this guide, tailor it to yourself when applicable.

    If none of the above works and your laptop still isn't working I'd recommend sending it to the manufacturer although 99% of the time on a laptop that's new you will have fixed the problem by step 4!

    PM me if you need anymore assistance!
    thanks for the advice
    It turned out restarting and updating solved it anyway
 
 
 
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