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    • Thread Starter
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    Hey

    I wasn't able to get into uni last year but was able to get a loan, I requested it canceled but I am still receiving paperwork telling me my loan will be paid when I sign the agreement forms and my attendance is verified, I re applied to uni this year and if I get in I will need to re apply for student finance which I can't do currently as it shows me entitled to receive money as if I'm in a course now.

    I can't currently make outgoing calls to sort this out over the phone so I hope I can get help here.

    Kind regards

    Tony
    • Official TSR Representative
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    Hi Tony,

    Have you tried cancelling via your online account at all?

    Thanks,
    Mark-Lee
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    I've looked for an option, either there isn't one or I've somehow missed it, which is a good possibility. Can you tell me where I can find the option please?

    Thanks
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    Bump
    • Official TSR Representative
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    Hi again MrKane,

    The option to cancel should be available by going to My Account then Make a Change. If you can't access this function for any reason you'll need to give us a call on 0845 300 5090.

    Thanks,
    Mark-Lee
 
 
 
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