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    I've sorted out student finance on the website, but I was filling it in, and I didn't know that my mum received Child Tax Credit, so I ticked the 'No' option when I filled it in for her.

    My application's been processed and approved and I've sent the declaration slip. How do I get them to know that she did receive Tax Credit and that there was a mistake on the form. And how much will this affect the money they'll give me?

    On the online student finance forms, there's no way to change that checkbox so I haven't been able to correct the information

    I just want to be fully honest, but don't know if it's just a minor detail or not. I'd hate for this to come and bite me on the bum someday as it was an honest mistake.
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    (Original post by Mollymod)
    I've sorted out student finance on the website, but I was filling it in, and I didn't know that my mum received Child Tax Credit, so I ticked the 'No' option when I filled it in for her.

    My application's been processed and approved and I've sent the declaration slip. How do I get them to know that she did receive Tax Credit and that there was a mistake on the form. And how much will this affect the money they'll give me?

    On the online student finance forms, there's no way to change that checkbox so I haven't been able to correct the information

    I just want to be fully honest, but don't know if it's just a minor detail or not. I'd hate for this to come and bite me on the bum someday as it was an honest mistake.
    Phone them?
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    Yeah you will just have to phone them up and get them to correct the mistake. Don't worry a lot of people miss information on their applications you aren't the only one!
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    Thanks, I don't have the number, is there a specific one to use for this query or is it just the general one they put on the site?
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    Yeah it will be just the general one on the website. You will just have to select the options through the switchboard and select the ones for a current application.
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    Thanks, I'll get round to it tomorrow
 
 
 
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