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    Basically I completed the application online however when i got to the end it was so complicated to add my parents income that I thought it would be easier to do it as a paper copy, I rang up and they said that if I did this it would override the online one, ,however it has been weeks and I've heard nothing back, what should I do? Has anyone else been in this situation and has anyone heard anything back and if they have, how long did it take?

    Thanks

    Jack

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