I'm from Bermuda and just firmed NTU Poli Sci & IR on Friday.
I e-mailed on Friday for my NTU ID as I had not received my welcome package yet and was e-mailed my ID today.
I went on the password retrieval page where you have to input your NTU ID, Postcode, and DOB.
But.. it's saying that they couldn't confirm my details.
I noticed when you hover over postal code it says "If you have supplied the university with a UK postal code before, please put it here."
..I'm not from the UK, and Bermudian post codes are short (about 4 letters)
I made sure my inputted postal code matched with the one on UCAS and it just doesn't work..
Is there any other way for me to retrieve my password short of contacting them tomorrow? Any special way for international students? I want to book my accommodation ASAP!
What should I do?